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Degree in Computer Science, Software Engineering or a related field (or equivalent experience).
8+ years in software engineering, including 3+ years in a solution / technical architect role.
Proven track record taking custom applications through enterprise security and compliance gates into production.
Strong cloud architecture experience (Azure, AWS or GCP) and enterprise integration / API / data design.
Deep understanding of secure SDLC and security-by-design practices.
Working knowledge of CI/CD, containerisation and infrastructure-as-code.
Key Skills
Architecture & design leadership; ability to set standards and hold a design-review gate.
Security and compliance fluency (secure coding, threat modelling, compliance gating).
Excellent stakeholder management and technical communication across MY & TH teams.
Mentoring and uplift — able to grow tech leads and engineers.
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Own reference architectures, design patterns and solution blueprints for RPA, AI, Power Platform and custom-built applications.
Act as the design gate: chair design reviews and approve solution designs before any build begins — nothing goes to Build without an approved design.
Embed security-by-design into every solution; ensure designs meet TP's security standard and clear TPSC, GCC and app scanning.
Define data flows, integrations, APIs and hosting architecture, and secure the necessary database and network access approvals.
Establish CI/CD and source-control standards (TP GitHub) jointly with the DevOps / CI-CD Engineer, so pods deploy the approved way.
Mentor pod tech leads and engineers, raising the team's engineering maturity from configuration to production-grade development.
Produce architecture documentation, decision records (ADRs) and standards so knowledge is retained and repeatable.
Skills Required
- Degree in Computer Science, Software Engineering, or a related field, or equivalent experience
- 8+ years of software engineering experience
- 3+ years of experience in a solution or technical architect role
- Proven experience taking custom applications through enterprise security and compliance gates into production
- Strong cloud architecture experience with Azure, AWS, or GCP
- Experience with enterprise integration, API, and data design
- Deep understanding of secure SDLC and security-by-design practices
- Working knowledge of CI/CD, containerization, and infrastructure as code
- Architecture and design leadership, including setting standards and conducting design reviews
- Security and compliance fluency, including secure coding, threat modeling, and compliance gating
- Excellent stakeholder management and technical communication across Malaysia and Thailand teams
- Ability to mentor and develop technical leads and engineers
What We Do
Teleperformance is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
