Solution Architect EMEA

Artificial Intelligence. Actual Impact.

At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.

We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.

So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.

We are looking for a Solutions Architect who is a master at blending technical expertise with excellent communication skills. You will work closely with our sales team to gather requirements and solve complex problems for our customers. As a Solutions Architect, you will be responsible for both pre and post-sales activities, ensuring the success of our customers throughout their journey with us.In this role, you will leverage your industry knowledge to serve as an expert and consultant throughout the sales process, and you will also work closely with our pre-sales solution consultants and customer success teams to ensure our customers receive ongoing support and guidance and represent Docebo as a trusted advisor. You will be a master communicator, able to explain complex technical concepts to stakeholders at all levels of the organisation.To be successful in this role, you will have deep knowledge of our solutions portfolio, spanning across solution design, architecture, deployment, and roll-out. You will understand SaaS architectures, APIs and integration frameworks, data privacy, and security standards and compliance standards/regulations.

Responsibilities:

• Gathering requirements, scoping out technical integrations and presenting technical solutions to customers

• Collaborating on sale proposals and the creation of statements of work

• Addressing solution-based challenges which our customers may have in collaboration with their Customer Success Manager and Account Manager. 

• As a Solutions Architect, you will be a responsive and creative member of our cross-functional teams, including sales, professional services, product, and customer success. 

• Providing mentorship and support to you other colleagues

Requirements:

• Deep technical experience in similar roles (Technical Account Manager, Solution Architect, Solution Engineer, Presales)

• Previous experience working in a pre and post-sales role

• Fluent English

• Good working knowledge of HTML, CSS, and JavaScript

• Ability to code in at least one object-oriented language (PHP, Python)

• Strong knowledge of industry standards such as REST, OAuth 2.0, and SAML 2.0

• Strong knowledge of enterprise technologies and systems such as LDAP, SSO, CRM, ERP, or HRIS

• Ability to travel as needed

Recognizing and rewarding the outcomes and behaviours that shape the future of learning.

Our Total Rewards Philosophy centers around three core areas to reward and care for our People:

• Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.

• Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.

• Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
  

• Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.

• Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.

• Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!

• Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!

• Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.

• Fri-Yay: Kick off your weekends early with 4:30 PM Fridays (eligible employees only).

• Swag Central: Look fresh with your new-hire swag and enjoy access to our internal swag store to stay branded year-round.

At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by six core values—Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Apply today!

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.

Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to [email protected]. The email should also include the position you’re interested in.