MSX Company short Overview :
For over 25 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as:
- Dealer Performance Improvement
- Repair Optimization
- Consumer Engagement
Key Responsibilities:
Lead end-to-end architecture and solution design for SAP SuccessFactors modules (e.g., EC, ECP, RCM, ONB, LMS).
Define and govern the integration strategy using APIs, OData, SOAP, REST, and middleware tools like SAP CPI.
Collaborate with cross-functional teams to ensure successful delivery of integrations with internal and external systems (e.g., Payroll, IAM, Financials, Data Hubs).
Define and implement architectural standards and best practices for system performance, security, and scalability.
Oversee and validate integration architecture, data flows, mapping documents, and error-handling processes. Ensure compliance with enterprise and regulatory policies including GDPR, ISO 27001, SOC 2, and internal GRC requirements.
Drive solution assurance through design reviews, risk assessments, and impact analysis.
Contribute to project planning, estimation, and documentation of technical artifacts and governance deliverables.
Serve as an advisor on SAP SuccessFactors roadmap, release impacts, and platform enhancements.
Required Skills and Experience: 10+ years of overall IT experience with at least 5 years as a Solution Architect. 6+ years of hands-on experience with SAP SuccessFactors (including EC, ECP, or RCM/ONB modules).
Proven expertise in API-based integrations (OData, REST, SOAP), and middleware tools such as SAP Cloud Platform Integration (CPI).
Solid understanding of IAM systems, SSO, and secure API gateway concepts (e.g., Azure AD, Entra, Ping).
Experience leading GRC assessments, including data privacy impact assessments, SoD reviews, and audit readiness.
Familiarity with integration with legacy HR systems, payroll engines, and cloud/on-prem ecosystems.
Strong stakeholder engagement and ability to bridge business and technical requirements.
Excellent documentation, presentation, and communication skills.
Experience with Jira & Databricks is desirable.
MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.
Skills Required
- 10+ years of overall IT experience
- At least 5 years as a Solution Architect
- 6+ years of hands-on experience with SAP SuccessFactors
- Proven expertise in API-based integrations
- Understanding of IAM systems and secure API gateway concepts
- Experience leading GRC assessments
- Familiarity with integration with legacy HR systems
- Strong stakeholder engagement skills
- Excellent documentation and communication skills
- Experience with Jira & Databricks is desirable
MSX International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MSX International and has not been reviewed or approved by MSX International.
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Affordable Benefits — Health insurance is at times characterized as affordable, including "fantastic and affordable health insurance" and statements that "benefits were good." In some contexts, the overall benefits value is seen as decent for the role.
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Leave & Time Off Breadth — Paid time off breadth includes PTO alongside paid holidays and sick leave. This time‑away structure is occasionally highlighted as a supportive aspect of the package.
MSX International Insights
What We Do
MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.







