Solution and Presales Consultant

SmartDev is an AI-powered software development company headquartered in Vietnam, part of the Verysell Group. We help global businesses deliver faster and build smarter — combining AI-driven development practices with deep expertise across fintech, healthcare, retail, and enterprise technology. Our team of engineers, architects, and AI specialists works across the full stack: from custom software and cloud solutions to generative AI, MLOps, and intelligent automation. At SmartDev, we believe that great architecture and AI-first thinking are a competitive advantage — and we build our teams accordingly. 

The company is at a pivotal point in our journey: transitioning from a pure IT outsourcing provider to an AI-enabled solutions partner. 

We have over 200 talented employees working both on-site and remote/hybrid at locations:

• Danang: 81 Quang Trung, Hai Chau 1 ward, Hai Chau District, Danang
• Hanoi: Zodiac building, 19 Duy Tan Street, Dich Vong Hau ward, Cau Giay District, Hanoi

We are looking for a Solution & Presales Consultant to join our commercial team and serve as the technical bridge between prospects and our delivery organization across the APAC region. You will work hand-in-hand with BDMs to shape winning proposals — from initial discovery through solution design, commercial structuring, and client presentation.

This role sits at the intersection of technology and business. You will translate complex client requirements into clear solution architectures, engagement models, and compelling pitch materials that position SmartDev as an AI-native delivery partner — not a traditional outsourcing vendor. You will cover both ODC/dedicated-team scoping and AI solution design (NORA agents, custom AI development, application modernization).

Client Engagement & Discovery (35%)

• Partner with BDMs to conduct client discovery sessions — understanding business requirements, technical landscape, pain points, and decision-making criteria.
• Act as the primary technical contact during presales: lead architecture discussions, answer technical deep-dives, and build trust with CTOs, VP Engineering, and technical evaluators.
• Map client pain points (capacity gaps, tech debt, AI readiness, legacy migration, compliance needs) to SmartDev's service offerings and engagement models.
• Lead technical qualification of opportunities — assess feasibility, identify risks, and recommend team composition and delivery approach.

Solution Design & Architecture (30%)

• Design and tailor solution proposals aligned with client goals across SmartDev's service portfolio: AI-native ODC teams, project-based custom development, application modernization, and NORA AI agent deployment.
• Define solution architectures, technology stacks, integration approaches, and delivery roadmaps for proposals and statements of work (SoWs).
• Collaborate with delivery managers and tech leads to validate technical feasibility, estimate effort, and structure team compositions.
• Support proof-of-concept (POC) and pilot scoping — define scope, success criteria, and transition path to production.

Presales Delivery & Pitch Materials (25%)

• Prepare compelling pitch decks, solution presentations, and live demos tailored to both C-suite and technical stakeholders.
• Draft and refine SoWs, commercial models, and RFP/RFI responses — ensuring technical accuracy, competitive positioning, and alignment with regional buyer expectations.
• Build and maintain a library of reusable solution templates, case studies, and technical collateral for the APAC market.
• Present and defend solutions in competitive bid situations, client workshops, and technical evaluation rounds.

Market Intelligence & Thought Leadership (10%)

• Monitor technology trends, competitor offerings, and industry developments across APAC to sharpen solution positioning.
• Represent SmartDev at industry events, conferences, and client workshops in the APAC region.
• Provide structured feedback to product and delivery teams on market needs, client objections, and competitive gaps.

Must-Have

• 5+ years of experience in technical presales, solution consulting, solution architecture, or enterprise delivery roles.
• Strong understanding of enterprise IT: custom software development, cloud infrastructure (AWS, Azure, GCP), APIs, integration patterns, and modern development frameworks.
• Working knowledge of AI/ML concepts: ability to discuss data pipelines, model deployment, RAG architectures, AI agents, and automation workflows credibly with technical buyers.
• Experience designing and presenting solutions for B2B sales cycles — from discovery through SoW and commercial structuring.
• Excellent presentation and storytelling skills, especially for C-suite and technical stakeholders.
• Fluent English (written and verbal). Additional APAC languages are a plus.

Nice-to-Have

• Experience working with offshore/nearshore delivery models and scoping ODC or dedicated-team engagements.
• Hands-on background in software engineering, DevOps, or data science — able to whiteboard architectures and review technical proposals.
• Experience selling to or working with banks, FinTech, HealthTech, logistics, or manufacturing enterprises in APAC.
• Familiarity with NORA-style AI solutions: enterprise search, document processing, workflow automation, chatbot/agent architectures.
• Knowledge of data privacy and compliance requirements (PDPA, APP, GDPR) relevant to AI and offshore engagements.

The Person

• A natural translator between business needs and technical solutions — equally comfortable in a boardroom and a whiteboarding session.
• Consultative and curious — you dig into the 'why' behind client requirements, not just the 'what'.
• Strong collaborator who thrives working across time zones with BDMs, delivery managers, and engineering leads.
• Detail-oriented when it matters (SoWs, architecture diagrams, effort estimates) but able to move fast and prioritize under deal pressure.
• Genuine passion for technology and how AI is transforming software delivery and business operations.
• Comfortable presenting to senior executives and handling tough technical objections with confidence.

BENEFITS

• International working environment with AI-driven strategic direction.
• 20 days of annual leave – Hybrid working mode.
• Premium healthcare package with PVI and comprehensive annual health check-ups
• Competitive salary & 13th salary bonus
• Lunch allowance to fuel your productivity.
• Engaging company culture with fun activities
• Global collaboration – Work with both Vietnamese and international colleagues.