Solution and Implementation Engineer

Reposted 18 Days Ago
Be an Early Applicant
Hiring Remotely in PK
Remote
Senior level
HR Tech • Professional Services • Software
The Role
Combines pre-sales Solutions Engineering and post-sales implementation. Partners with Account Executives on complex Salesforce, RevOps, API, and webhook solutions; runs demos and proofs of concept; supports $50,000+ deal closures; leads onboarding for larger customers; maintains Docket implementation playbooks; and connects Sales, Customer Success, Product, and Engineering to improve scalable solution delivery.
Summary Generated by Built In

**This role is for one of Remotebridge's clients. Please read the complete JD and only submit an application if you meet 99% of the requirements.

The Role

This is a hybrid role—half pre-sales Solutions Engineer, half post-sales Implementation Specialist. You’ll work hand-in-hand with Account Executives to provide the technical depth needed to win $50k+ deals, while also leading implementation for larger customers to ensure their long-term success.

You will also own and manage Docket (our customer implementation + technical documentation system), ensuring consistent delivery across customer engagements.

Key Responsibilities
  • Partner with Account Executives during mid-market and enterprise sales cycles to:

    • Answer complex RevOps, Salesforce (SFDC), and API/Webhook questions.

    • Run tailored demos and proofs-of-concept.

    • Act as the technical voice of trust in the deal cycle.

  • Lead implementation for larger customer accounts, ensuring smooth onboarding and long-term adoption.

  • Own and maintain Docket, keeping implementation and integration playbooks updated and scalable.

  • Serve as the bridge between Sales, Customer Success, and Product for technical solutioning.

  • Provide feedback to product and engineering teams on customer needs and integration challenges.

  • Help identify repeatable patterns to scale solution delivery across the GTM team.

Qualifications
  • 6+ years experience in a GTM technical role (Solutions Engineering, Sales Engineering, RevOps, Implementation, or similar).

  • Salesforce Certified (Administrator or higher) with strong SFDC managed package knowledge.

  • Hands-on experience with APIs, integrations, and Webhooks.

  • Ability to translate complex technical solutions into simple, customer-friendly narratives.

  • Track record of supporting revenue teams in closing mid-market deals ($50k+).

  • Experience working cross-functionally with both sales and technical teams.

  • Strong communication and presentation skills in English.

Preferred Experience
  • Prior experience at a SaaS company in a customer-facing technical role.

  • Familiarity with RevOps tooling and GTM tech stacks

  • Based in Pakistan or North Macedonia

What We Offer
  • Competitive salary up to $50,000/year (global compensation benchmarked).

  • High-impact role where you directly influence revenue outcomes.

  • Opportunity to shape how technical selling and implementation are done at our company.

  • Remote-first culture with flexible working hours.

Skills Required

  • 6+ years of experience in a go-to-market technical role such as Solutions Engineering, Sales Engineering, RevOps, or Implementation
  • Salesforce Certified at Administrator level or higher
  • Strong knowledge of Salesforce managed packages
  • Hands-on experience with APIs, integrations, and webhooks
  • Ability to explain complex technical solutions in simple, customer-friendly terms
  • Track record supporting revenue teams in closing mid-market deals valued at $50,000 or more
  • Cross-functional experience with sales and technical teams
  • Strong English communication and presentation skills
  • Prior experience at a SaaS company in a customer-facing technical role
  • Familiarity with RevOps tooling and go-to-market technology stacks
  • Based in Pakistan or North Macedonia
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The Company
4 Employees
Year Founded: 2020

What We Do

Remotebridge is a talent platform serving AI labs by connecting physicians, lawyers, engineers, financial analysts, researchers, and other specialists with organizations seeking expert knowledge. It provides remote access to opportunities, resume-based matching, role discovery, and referrals to labs’ application processes. The company’s mission is to expand access to specialized work globally, particularly for professionals in regions historically underserved by these opportunities.

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