Solution Analyst

Posted Yesterday
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Helsinki, FIN
In-Office
Entry level
Software
The Role
Provide customer-facing support and consulting for RELEX supply chain software: analyze and resolve SQL and SCM issues, perform acceptance testing for product development, run ad-hoc analyses, and create customer/product documentation alongside consultants.
Summary Generated by Built In

Who we are
We’re bold thinkers and kind teammates, growing fast but staying grounded. Our Nordic roots and global outlook shape a culture of friendliness, creativity, and collaboration, all powered by openness and shared wins. We care deeply about doing the right thing - and doing it together. We aim to improve the flow of goods, time, and energy - and we know we can’t shape the future by clinging to the past. So, we keep evolving, together. 

What we do

RELEX Solutions delivers a unified supply chain planning platform for retailers and manufacturers, enabled by proven AI technology. We help companies optimize demand forecasting, replenishment, merchandising, pricing and promotions, supply chain operations, and production planning across the end-to-end value chain.  

With a global team of over 2,000 professionals, we work side-by-side with our customers to solve real problems with lasting impact. Companies trust RELEX to increase product availability, boost sales, deliver actionable insights, improve sustainability, and drive profitable growth. Join us and make an impact on the world and your career!
We are looking for a Solution Analyst to join our Business support & testing team in Helsinki. You will join a close-knit, ambitious team of +30 highly talented and motivated Analysts. The team is responsible for supporting continuous service
customers and colleagues to get the most out of their RELEX system. In addition, the team supports the product organisation by conducting acceptance testing for development
items.
This is an ideal role for a recent graduate who wants to be part of building a success story and to play a key role in our future growth. You are self-motivated and willing to take on new challenges. You will join an ambitious team of smart people; all committed to RELEX’s success. RELEX, in turn, does its very best to take good care of its people.  

What you’ll be doing: 

  • You will analyze and resolve supply chain related and SQL issues our customers and colleagues are facing by using RELEX’s leading-edge technology 
  • You will provide consulting and support to customers on developing their RELEX system 
  • You will ensure and support high-quality product development by conducting acceptance testing 
  • You will conduct analyses and investigations on ad-hoc basis for different internal stakeholders 
  • You will be working closely with consultants to create customer and product related documentation

What you’ll bring to the table: 

  • Strong analytical and problem-solving skills
  • Strong understanding of SQL databases and queries
  • Proactive and result-driven attitude towards work 
  • Ability to understand SCM systems from both business and IT perspectives 
  • Excellent communication skills  
  • Educational background in Industrial Engineering, System sciences, Data Science, Statistics, Information & Service Management, Operations Research, Mathematics, System sciences or other relevant subject expertise
  • Strong will to learn how our products operate and deliver world-class service 
  • Outstanding work ethic and a sense of urgency to resolve issues quickly and efficiently 

What we consider an advantage: 

  • Previous work experience as an Analyst, Data Scientist etc or in customer service 
  • Ability to understand code and prior knowledge of databases 
  • Experience from retail, FMCG/CPG supply chain management, logistics, pricing 
  • Experience in implementing, or maintaining enterprise-scale software solutions 

What we offer you in return:
You’ll be supported and given the space to thrive. We offer meaningful work, flexibility, and a culture that backs you to share your voice and be authentic.  

  • An international career and learning opportunities 
  • A rapidly growing and financially robust software company with exciting opportunities for career growth, also in the future 

These are the RELEX key benefits 

  • Flexibility in how and where you work
  • Room to thrive in a fast-growing global company with a good market position
  • Practical benefits that support work, family, wellness, and everyday life
  • Annual leave
  • Diverse, inclusive, and supportive work culture
  • Work that meaningfully reduces waste and improves sustainability
  • Ownership, autonomy and flat hierarchies
  • Two paid volunteering days each year

If you feel this is the opportunity you don’t want to miss, you can apply by sending your cover letter and resume through the application form latest 24.7.2026.
   
Please note that to be considered for this position, you must be based in Helsinki and hold a valid work permit for Finland. We’re excited to connect with applicants who meet these criteria and share our passion to do hard things, trust each other, and build what’s next for the product, the planet, and the people.

Skills Required

  • Be based in Helsinki and hold a valid work permit for Finland
  • Strong understanding of SQL databases and queries
  • Strong analytical and problem-solving skills
  • Ability to understand supply chain management systems from both business and IT perspectives
  • Excellent communication skills
  • Educational background in Industrial Engineering, Systems Science, Data Science, Statistics, Information & Service Management, Operations Research, Mathematics, or related field
  • Proactive and result-driven attitude
  • Strong will to learn how the products operate and deliver world-class service; outstanding work ethic and urgency to resolve issues
  • Previous work experience as an Analyst, Data Scientist, or in customer service
  • Ability to understand code and prior knowledge of databases (beyond SQL)
  • Experience from retail, FMCG/CPG supply chain management, logistics, or pricing
  • Experience in implementing or maintaining enterprise-scale software solutions
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The Company
HQ: Helsinki
981 Employees
Year Founded: 2005

What We Do

RELEX Solutions is a leading provider of cutting-edge retail optimization software that’s built for the age of Living Retail, where change is the only constant. We help retailers adapt to every future, faster. Our cloud-native Living Retail Platform delivers pragmatic AI across all retail functions and at retail scale, removing siloes, rigidities and inefficiencies along the way. We offer a fast lane to value that builds from a foundation of radically improved demand forecasting and supply chain optimization. Our customers leverage this enhanced supply chain visibility into exponential benefits — optimizing their space, allocation, workforce, pricing and promotion strategies, all within our unified platform.

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