At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
SolarWinds Engineering Specialist opportunity in the St. Louis, MO area (relocation assistance may be considered for non-local candidates who are well-qualified)
• Daily responsibilities to be performed on location at Scott Air Force Base.
• Position is contingent upon issuance of award from Federal Government customer (expecting near-term)
• Position lifespan is directly tied to duration of active customer contract (anticipating a Base Year + Four Option Years award).
Responsibilities
- Facilitate implementation and configuration of client SolarWinds product deployments.
• Provide client with business process focused customization of their deployed SolarWinds products.
• Deliver training on SolarWinds products and broader monitoring principles to client.
• Analyze business requirements and design value-add SolarWinds implementation solutions.
• Prominent knowledge of all SolarWinds applications and modules. Initial baseline training will be provided.
• Perform system related diagnosis based on monitoring results.
• Conduct product-level root cause analysis and help guide client through SolarWinds support process to address identified opportunities.
• Perform as a regarding the use of SolarWinds products as they apply to key industry technologies.
Qualifications
• United States citizenship required.
• Active Top Secret security clearance is required.
• TIAA Security+ certification is required.
• 2+ years of experience with hands-on server and network administration for medium or large businesses.
• 2+ years of experience with industry-standard monitoring technologies like SNMP and WMI.
• Experience in high availability system configuration, troubleshooting, and performance optimization.
• Experience with third-party technologies other than SolarWinds is a plus:
• Wireless controllers & AP’s
• Storage Appliance
• Hypervisors
• Nagios
• Service Desk
• Etc.
• Experience with enterprise monitoring concepts. This includes monitoring, alerting, reporting, and dashboards.
• Strong verbal and written communication skills with experience detailing technical solutions to administrators, end-users, and leadership.
• Strong understanding of SNMP, SNMP traps, and Syslog is a plus.
• Solid understanding of Microsoft Windows Server OS administration and troubleshooting.
• Solid understanding of network and switching foundations and troubleshooting.
• Ability to work effectively in an office-based team.
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
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What We Do
SolarWinds is a leading provider of powerful and affordable IT management software. Our products give organizations worldwide—regardless of type, size, or complexity—the power to monitor and manage their IT services, infrastructures, and applications; whether on-premises, in the cloud, or via hybrid models. We continuously engage with technology professionals—IT service and operations professionals, DevOps professionals, and managed services providers (MSPs)—to understand the challenges they face in maintaining high-performing and highly available IT infrastructures and applications. The insights we gain from them, in places like our THWACK® community, allow us to solve well-understood IT management challenges in the ways technology professionals want them solved. Our focus on the user and commitment to excellence in end-to-end hybrid IT management has established SolarWinds as a worldwide leader in solutions for network and IT service management, application performance, and managed services.
