Who We Are
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.
What We Offer
Location:
Bangalore,INDYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
PDC Software Support Engineer
About the Role
Join our SW GPS team to support next-generation software platforms.
This role combines advanced Tier 3 support with platform, backend, and DevOps expertise to ensure reliable, scalable, and high-performing systems across global customer environments.
Key Responsibilities
- Act as Tier 3 expert for complex software/platform issues, driving end-to-end resolution
- Troubleshoot backend system flows across software, infrastructure, and system layers
- Analyze and reproduce issues, perform root cause analysis, and drive preventive solutions
- Support and operate containerized applications in Linux/Kubernetes environments
- Collaborate with R&D, HW, and DevOps teams on debugging, feature readiness, and system improvements
- Contribute to CI/CD processes, monitoring, and production reliability
- Support new product introduction (NPI), including readiness validation and training
- Develop tools, documentation, and best practices to improve support efficiency and reduce escalations
Required Qualifications
- 8 - 14 years of experience in software support, backend systems, or DevOps
- Strong troubleshooting skills in complex, multi-disciplinary systems
- Practical troubleshooting experience using agentic AI systems.
- Strong experience working with and troubleshooting Linux environments
- Practical experience with cloud native production environments: containerization (Docker) and Kubernetes
- Familiarity with CI/CD, monitoring, and DevOps practices
- Excellent communication and teamwork skills
- Fluent in English
Advantage
- Knowledge of Kubernetes operations, monitoring tools (Prometheus, Grafana, ELK), or IaC tools (Helm, Terraform)
- Understanding script coding, such as : Python, PowerShell, Bash.
- Background in software development, testing, or system integration
- Experience in supporting global, production-critical environments
Additional Information
- Location: Bangalore, India
- Travel: up to 25%
- Global collaboration with international teams and customers
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes, 25% of the TimeRelocation Eligible:
YesApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Skills Required
- 8–14 years of experience in software support, backend systems, or DevOps
- Practical troubleshooting experience using agentic AI systems
- Strong experience troubleshooting Linux environments
- Practical experience with Docker and Kubernetes in cloud-native production environments
- Familiarity with CI/CD, monitoring, and DevOps practices
- Strong troubleshooting skills in complex, multidisciplinary systems
- Excellent communication and teamwork skills
- Fluency in English
- Knowledge of Kubernetes operations, Prometheus, Grafana, ELK, Helm, or Terraform
- Script coding experience with Python, PowerShell, or Bash
- Background in software development, testing, or system integration
- Experience supporting global, production-critical environments
Applied Materials Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Applied Materials and has not been reviewed or approved by Applied Materials.
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Healthcare Strength — Company materials emphasize comprehensive medical, dental, vision, mental health, and wellness programs for employees and families, with coverage beginning on day one in many cases. On-site or virtual care options at major campuses further reinforce the breadth of support.
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Leave & Time Off Breadth — Exempt employees are offered a Flexible Time Off program and U.S. teams observe 11 paid company holidays. These policies are consistently highlighted across official benefits summaries.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is widely available and presented as a core part of the U.S. package, alongside equity grants in many roles. These ownership elements are positioned as meaningful contributors to total rewards.
Applied Materials Insights
What We Do
Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.
