Assists customers with identifying their technical specifications and determine what documentation is required to incorporate the organization's products into customer applications. Prepares engineering drawings, production specifications and schedules, and contract modifications to ensure that customers' technical requirements are met. Develops application notes that clearly describe how the organization's products should be used in the customers' target application. Develops test applications used for testing modules, including customer-specific components.
Job Summary
Software Systems Engineering (Applications/Systems Engineer II) is an arm of systems engineering that addresses the development of complex software-intensive systems. It involves analyzing, designing, developing, testing, and maintaining a broad range of software based on specific user needs, while taking into consideration the quality, time, and budget required. The ideal candidate needs to understand and be able to explain all features of the system software. The Software Systems Engineer needs to work with the product owner, developers, and QAs on understanding how the system should work and how the software supports its functionality.
Essential Job Duties and Responsibilities
- A Software Systems Engineer will assess a problem and design a new system or improve the existing one to make it better and more efficient. They need to demonstrate superb technical competency, deliver mission-critical infrastructure, and ensure the highest availability, performance, and security.
- Consult with cross functional developers ( electrical, mechanical, software, manufacturing ) to determine system functional specifications
- Analyze and assess software system functionality and architecture, and at times develop prototypes and participate in every aspect of software development, including user needs and requirements gathering, documentation, design, programming, quality control, release engineering, and software sustaining,
- Travel to customer site, as needed, to support software/product issues, or to understand software’s functional and operational needs from the customers.
- Work as technical and project liaison between customer and development team, playing a key role for solution delivery.
- Create and document the system architecture using proven methods.
- Analyze and verify that system design meet requirements
- The SSE will work with other Engineers to understand, develop, and assure that algorithms used in the software are documented and incorporated in the Software Requirements Document.
- The SSE works with team leads and developers to create the software development plan.
- The SSE should work with the development team in reviewing and suggesting improvements to the software test plan.
- Actively embrace continuous improvement of self and of the team. Provide constructive feedback to peers to improve the team and processes.
- The SSE supports story definition, providing the clarifications necessary to assist the team with their story estimates and sequencing.
- The SSE needs to focus on the software as a system. The SSE should understand software interfaces, support and control of third-party devices.
- Other duties may be assigned as required.
Education and Experience Requirements
- Requires degree in Computer Science or Engineering plus 5+ years of relevant experience.
- Experience working with C++. MFC Preferred.
- Professional working proficiency in English is required, including reading, writing, speaking, and listening.
Preferred Skills and Abilities
- Knowledge and experience in Agile development.
- Proven work experience in installing, configuring, and troubleshooting software/hardware systems.
- Familiarity with UML and/or other systems modeling capabilities
- Customer support experience, on-site customer support experienced preferred
Working Conditions and Physical Demands
Office environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear, occasionally required to stand, walk, and reach with hands and arms; requires close vision ability. Noise level is usually moderate, cubicle environment.
Travel Required
Estimated 10-20%
Skills Required
- Degree in Computer Science or Engineering plus 5+ years relevant experience
- Experience working with C++
- MFC experience
- Professional working proficiency in English (reading, writing, speaking, listening)
- Knowledge and experience in Agile development
- Familiarity with UML or other systems modeling
- Proven experience installing, configuring, and troubleshooting software/hardware systems
- Customer support experience, on-site customer support preferred
What We Do
Nordson is a team of 7,300 global employees thriving in an environment where they are supported and encouraged to be their best. Working side by side, we build meaningful connections with each other and our customers. Together, we deliver products that are solutions, and they’re likely touching your life every day. Have you ever changed a diaper? Opened a box of cereal? Used a smart phone or driven a car? Then we’ve already met. At Nordson, we take pride in being an outstanding corporate citizen and strongly believe in sharing our success with the communities where our employees live and work. Whether you’re working in one of our labs, offices or manufacturing facilities, your efforts will enable our customers to succeed and our company to continuously improve and grow. We engineer, manufacture and market differentiated products and systems used for precision dispensing and processing in a variety of end markets, from packaging to transportation and medical to electronics. Founded in 1954, we operate under the values of integrity, respect for people, customer passion, energy and excellence. Nordson is headquartered in the United States in Westlake, Ohio, and has direct operations in more than 30 countries to support our products and systems with application expertise and a direct global sales and service organization
