Software System Administrator

Reposted One Month Ago
Atlanta, GA, USA
In-Office
Entry level
Information Technology • Software • Consulting
The Role
The Software System Administrator supports workstations on Windows OS, assists with technical documentation, resolves software issues, and provides customer support.
Summary Generated by Built In
Company Description

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients

We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.

our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.

We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.

Job Description

Software System Administrator

The Software System Administrator will be part of a team responsible for supporting workstations running Windows 7 & Windows 10 operating systems, other applications and related technology in a 24x7 operating and fast paced environment. The Software System Administrator will also provide applications support to include assisting the Business Systems Administrator with documentation of new and existing applications, and evaluating new solutions and help in creating testing, implementation, and support documentation.

Organizational Expectations: The candidate must be able to work collaboratively with others to achieve team & organizational goals; prioritize projects and/or tasks; provide constructive input to achieve team goals; deliver a customer- focused, responsive service to customers; support efforts to enhance business efficiency & effectiveness; demonstrate a positive, "can-do" attitude.

  • Must have excellent oral & written communication skills
  • 1st& 2nd level support for licensed software issues
  • Assist Applications System Administrator with basic functions
  • Working knowledge of Java, and Engineering Applications such as CAD
  • Resolve Tickets within the SLA requirements
  • Customer Follow up
  • Remote Support

Additional Information

Best Regards

Alka Bhatia

Skills Required

  • Excellent oral and written communication skills
  • 1st and 2nd level support for licensed software
  • Assist Applications System Administrator with basic functions
  • Working knowledge of Java and Engineering Applications such as CAD
  • Resolve tickets within the SLA requirements
  • Customer follow up and remote support
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The Company
HQ: Cary, NC
55 Employees

What We Do

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients. Specialties-- At Arete Technologies, Inc., our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.

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