Kardex is a market leader in intralogistics automation, and we see a continuous potential to grow our footprint. We offer a job in an international company that is known for innovative solutions and that offers exciting development.
Your tasks
We are seeking a skilled Software Support Specialist to support our customers across the Nordic region. In this role, you will be responsible for remote software services, including troubleshooting, maintenance, updates, and modifications. As the primary contact for software engineering services related to our Software Suite, you will ensure that our customers receive top-tier support.
As a Software Support Specialist, you will act as a brand ambassador for Kardex, representing our Life Cycle Service department. Your ability to foster strong customer relationships and deliver exceptional service will be key to ensuring customer satisfaction and loyalty.
Location: Nordic Countries (Sweden, Finland, Denmark, Norway)
Languages: Proficiency in English required; Swedish or Finnish language skills are a strong advantage.
Your profile
- Technical degree in Computer Science, Software Development, IT, or relevant experience
- Experience in remote and onsite software installation and support
- Familiarity with industrial communication and interfaces
- Experience integrating mechatronic systems with warehouse management and ERP software
- Knowledge of MS Windows operating systems and MS SQL
- Experience in system-oriented software development with structured text (B & R control systems knowledge is a plus)
- Practical experience with common fieldbus systems (e.g., CAN, IO-Link, Powerlink)
- Excellent communication and interpersonal skills
- Strong team player with a confident and assertive attitude
- Logistics background (advantageous)
- Willingness to travel across the Nordic countries
- Valid driving license
Your profile
You will be joining a technology leader with great team members, where you will be trusted to deliver results and in return, you will receive a competitive salary and benefits package and development opportunities.
If you like what you see, take the first step and apply today. All suitably qualified applicants will receive equal consideration and opportunities from Kardex and applications will be reviewed on an ongoing basis.
Top Skills
What We Do
Kardex is a global industry partner for intralogistics solutions and a leading provider of automated storage solutions and material handling systems.
Kardex consists of two entrepreneurially managed divisions, Kardex Remstar and Kardex Mlog. Kardex Remstar develops, manufactures, and maintains dynamic storage and retrieval systems, while Kardex Mlog offers integrated material handling systems and automated high-bay warehouses.
Kardex also acts as a global AutoStore™ partner, offering flexible and modular storage and order fulfillment solutions. Kardex Remstar, Kardex Mlog, and Kardex AutoStore are partners to their customers throughout the entire life cycle of a product or solution, starting with the assessment of customer requirements, through planning, realization, and maintenance of customer-specific systems, to ensuring high availability and low life cycle costs by means of customer-oriented life cycle management.
The Group employs around 2,500 people in over 30 countries. Kardex Holding AG has been listed on the SIX Swiss Exchange since 1989.
