We are seeking a candidate to provide technical support (SQL Server) to the Operations team i.e. Customer Service, with regards to any issues being faced by the Users/Clients related to our web application (HRMS)
Candidates with experience only on MySQL , PL SQL , Postgres SQL shall not apply.
Responsibilities:
- Act as Frontline support team to resolve issues (Bug Fixing) in first instance.
- If the issue requires intervention of the S/W Development team, they will assign the issue to them along with case details.
- The candidate will be part of Operations team and will collaborate with S/W Development team on need basis.
- The candidates will be required to work permanently in US Shift timings along with the Ops team in 5 PM to 5 AM window for 9 hours.
- Candidates who are looking for purely Software development profile shall not apply.
- Candidates will be required to sign a Service Agreement for 2 years.
Qualification:
- 4-8 years of experience is required.
- Strong knowledge in SQL and ability to write SQL Queries.
- Strong knowledge of Stored Procedures, Triggers and Functions.
- Willingness to work on aggressive timelines.
- Good communication skills to talk directly with US based clients to understand and resolve their queries / issues.
- The candidate is expected to be a proactive and self motivated individual.
- Candidates residing in Noida/Greater Noida or willing to relocate there will be given preference.
- Candidates having notice period of one month or less would be preferred.
Desired Qualifications:
- Ability to optimize the SQL Queries and Bug Fixing.
- Basic understanding of Dot Net web applications is required.
Skills Required
- 4-8 years of experience
- Experience with Microsoft SQL Server
- Strong knowledge of SQL and ability to write SQL queries
- Strong knowledge of Stored Procedures, Triggers, and Functions
- Ability to optimize SQL queries and perform bug fixing
- Basic understanding of .NET web applications
- Willingness to work US shift (5 PM to 5 AM) for 9 hours
- Willingness to work on aggressive timelines
- Good communication skills to interact with US-based clients
- Proactive and self-motivated
- Must sign a 2-year Service Agreement
- Experience exclusively on MySQL, PL/SQL, or PostgreSQL is not acceptable
- Candidates residing in Noida/Greater Noida or willing to relocate
- Notice period of one month or less preferred
What We Do
PrismHR creates exceptional software and services, empowering human resource outsourcing service providers such as Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs) to deliver world-class payroll, benefits and HR to small and medium sized businesses. PrismHR software is used by more than 88,000 organizations and 2.2 million worksite employees, processing greater than $57 billion in payroll each year. Visit our website to learn more about how PrismHR can help your business be more profitable and productive. http://www.prismhr.com
