Software Support Lead

Reposted Yesterday
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Home City, Cincinnati, OH
In-Office
94K-136K Annually
Mid level
Healthtech • Pharmaceutical
The Role
The Software Support Lead collaborates with product owners to resolve software performance issues, ensure delivery, and implement new technologies, supporting NPHS IT objectives.
Summary Generated by Built In

What Application Development & Maintenance contributes to Cardinal Health
Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

NPHS IT enables technology solutions for the Nuclear & Precision Health Solutions business unit of Cardinal Health.  From more than 150+ locations in the U.S., the business unit manufactures and dispenses time-critical pharmaceuticals used for diagnostic and therapeutic purposes.  NPHS IT is a product-centric team operating in an agile model which includes a dedicated business product owner and a geographically dispersed team.  The technology includes custom developed solutions used internally and commercially.

What is expected of you and others at this level

  • Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
  • May contribute to the development of policies and procedures
  • Works on complex projects of large scope
  • Develops technical solutions to a wide range of difficult problems
  • Solutions are innovative and consistent with organization objectives
  • Completes work; independently receives general guidance on new projects
  • Work reviewed for purpose of meeting objectives
  • May act as a mentor to less experienced colleagues

Responsibilities

  • Working closely with the business product owners and other Cardinal Health IT teams to Identify and resolve performance bottlenecks in both frontend and backend components.

  • Ensure seamless delivery and integration.

  • Understand the NPHS business and build thoughtful, complete solutions.

  • Maintain stability and implement new technology where benefits are possible.

  • Participate in special projects to align with strategic priorities.

Qualifications

  • 4-8 years of experience, preferred
  • Bachelor's degree in related field preferred, or equivalent work experience, preferred

Anticipated salary range: $93,500 - $135,600

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  • Medical, dental and vision coverage

  • Paid time off plan

  • Health savings account (HSA)

  • 401k savings plan

  • Access to wages before pay day with myFlexPay

  • Flexible spending accounts (FSAs)

  • Short- and long-term disability coverage

  • Work-Life resources

  • Paid parental leave

  • Healthy lifestyle programs

Application window anticipated to close: 03/08/2026 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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Top Skills

Applications
Coding
Configuration
Databases
Software Systems
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The Company
HQ: Dublin, OH
44,000 Employees

What We Do

Cardinal Health is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years in business, operations in more than 35 countries and approximately 44,000 employees globally, Cardinal Health is essential to care.

We are navigating the complexities of healthcare and providing scaled solutions to help our customers thrive in a changing world. We strive to be a trusted healthcare partner by driving growth in evolving areas of healthcare, while building upon our distribution, products, and solutions to meet customer needs.

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