Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Job Profile
Software Specialist
Position Overview
We are seeking a detail-oriented and proactive Support Engineer with 5+ years of experience in finance and business systems. The ideal candidate will have hands-on experience and academic exposure to financial processes and enterprise systems such as Oracle Fusion Financials and Salesforce Billing.
This role requires strong analytical skills, system understanding, and the ability to collaborate across global teams to support and enhance financial business operations.
Key Responsibilities
- Provide functional and technical support for financial systems, including Oracle Fusion Financials and Salesforce Billing
- Support business users in areas such as:
- Order-to-Cash processes
- Invoicing and Accounts Receivable (AR)
- General Ledger (GL)
- Revenue recognition and financial reporting
- Investigate, troubleshoot, and resolve system issues, ensuring minimal disruption to business operations
- Collaborate with cross-functional teams (engineering, development, finance, and operations) to resolve issues and implement improvements
- Monitor system integrations and ensure smooth end-to-end data flow across business systems
- Participate in system enhancements, testing, and validation activities
- Document support processes, issue resolutions, and system changes
- Contribute to Agile ceremonies such as sprint planning, stand-ups, and retrospectives
Required Qualifications
- Education:
- Bachelor of Commerce (B.Com), Master of Commerce (M.Com), or Chartered Accountant (CA)
- Strong understanding of financial accounting concepts and business processes
Preferred Skills & Experience
- Experience or exposure to:
- Oracle Fusion Financials
- Salesforce Billing or similar billing platforms
- Understanding of business system users and how they interact with systems to meet organizational goals
- Familiarity with:
- Order flows and billing processes
- Accounts Receivable (AR) and General Ledger (GL)
- Revenue management and reporting
- Exposure to system integrations and enterprise application landscapes
- Experience working in Agile environments (Scrum, Kanban) and tools like Jira or Azure DevOps
Key Competencies
- Excellent communication skills with the ability to work effectively in a global team environment
- Strong problem-solving and analytical skills
- Ability to translate business requirements into system solutions
- High attention to detail and commitment to quality
- Ability to multitask and prioritize in a fast-paced environment
Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
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Skills Required
- 5+ years of experience in finance and business systems
- Bachelor of Commerce (B.Com), Master of Commerce (M.Com), or Chartered Accountant (CA)
- Strong understanding of financial accounting concepts and business processes
- Excellent communication skills and ability to work in a global team
- Strong problem-solving and analytical skills
- Hands-on experience or exposure to Oracle Fusion Financials
- Experience or exposure to Salesforce Billing or similar billing platforms
- Familiarity with Order-to-Cash, Invoicing/Accounts Receivable, General Ledger, and revenue recognition
- Exposure to system integrations and enterprise application landscapes
- Experience working in Agile environments and tools like Jira or Azure DevOps
PTC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PTC and has not been reviewed or approved by PTC.
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Healthcare Strength — Pay is frequently described as paired with good insurance and generally good benefits, suggesting core medical coverage is a meaningful part of the value proposition. The benefits package is framed as comprehensive across health, disability, and employee assistance supports.
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Retirement Support — Retirement support is positioned as a clear strength, with a company-matched 401(k) plan repeatedly included as a standard part of the rewards package. Stock purchase and equity programs are also presented as available pathways to longer-term wealth building.
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Leave & Time Off Breadth — Time off appears comparatively robust, including sizable vacation accrual for new hires along with wellness/sick time and additional holiday-style programs. Flexibility options like remote work and schedule flexibility reinforce the sense of a benefits-heavy total rewards design.
PTC Insights
What We Do
PTC (NASDAQ: PTC) unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital transformation.
