Software Solutions Engineer

Posted Yesterday
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Kennesaw, GA, USA
In-Office
Mid level
Logistics • Robotics • Software • Automation
The Role
Develops cost- and performance-optimized logistics software solutions for warehouse automation. Responsibilities include software and process design, programming, system architecture, data analysis, technical documentation, customer presentations, project leadership, sales support, workshops, implementation support, employee training, and strategic technology development. The role requires close collaboration with customers, suppliers, sales, and internal teams, with approximately 30% travel to U.S. client sites.
Summary Generated by Built In
 

WHO WE ARE 

KNAPP brings new technology to warehouse automation. 

The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We, more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple. 

One of KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

WHAT YOU GET TO DO 

The responsibilities of this position include creating logistical software solutions that accommodate customer requests and system solutions, and to prepare technical project documents (Process Description, Development Specifications, Calculation, Project timelines) in close cooperation with our customers, suppliers and internal departments according to the sales process, in order to develop overall business needs that must be incorporated into the proposed layout and is responsible for providing the best overall design solution for customers, meeting all financial and functional criteria and complying with all OSHA codes and safety rules.

Essential Functions and Responsibilities: 

  • Development of cost and performance optimized software solutions.
  • Programming of process, software and systems solutions (Process Description Software) using Process4Biz BPMN and Technical Description and IT.
  • Active coordination and support in the creation of layouts in VectorWorks
  • Creation of solution descriptions including the solution boundaries, interface specifications, etc.
  • Investigate, analyze and make recommendations to management regarding technology improvements, upgrades and modifications.
  • Shared responsibility as project member or Software Lead for the developed logistics software solution.
  • Creation of Development Orders (ZDR / DevOps) and assist in the execution of the changes before and after the implementation.
  • Technical support to Sales Department, especially in complex projects.
  • Active decision-making in selecting and using software and control com- ponents; clarification and specification (budgeted price request (BPA)) of developments with the functional departments.
  • Perform Data Analysis and strategic system development.
  • Offer calculation for Software, introduction scenarios and specification of relevant components (Hardware and Software).
  • Solid understanding of network infrastructures
  • Customer communication, Project Management and presentation On-Site or at the KNAPP headquarters; prepare presentation documents including graphical presentation of project planning results. 
  • Actively participate and lead PO Workshops
  • Excellent knowledge of logistics and understanding of complex procedures in the workflow with our customers
  • Documentation of the finalized project documents
  • Qualified and experienced contact person for specific project related information
  • Provide training and ongoing guidance for new employees
  • Lead project teams 
  • Support strategic developments

WHAT YOU HAVE

  • Required degree in Software Engineering, Computer Science, Industrial Engineering or similar.
  • Required 3+ years intralogistics automation software and process design.
  • Preferred 3+ years warehouse operation and automation experience.
  • Excellent knowledge of intralogistics; automated storage systems, understanding of complex processes and the work process of our customers
  • Preferrable to have knowledge about KNAPP products / systems, their functions and areas of application.
  • Strong knowledge of intralogistics/automation software architecture (WMS, WES, WCS, SRC), interface communication, programming, databases and data structures.
  • Strong knowledge about inventory strategies commonly deployed in warehousing.
  • Knowledge of picking technologies such as automated storage systems, goods-to-person, PTL, Central Belt Systems (CBS), AMRs/AGVs, sorters and the different methods of deployment of each technology.
  • Language command: English required, one other language (Spanish or German) strongly preferred.
  • Good presentation technique and persuasiveness.
  • Software knowledge required: MS Office suite including Advance Excel, Visio, PowerPoint, Oracle (Plus), VectorWorks (basics), AutoCAD (basics), Process4Biz BPMN, Doxis, TortoiseSVN, Filemaker Pro, SAP.
Working Conditions and Environment:
  • Authorization to work in the U.S.
  • Passport or ability to obtain passport
  • Professional office etiquette is always required
  • Travel required (30%) various unanticipated US client sites.
  • Overtime (occasional) as required by work.
  • Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up-to 50 pounds.

WHAT YOU WILL GET

  • 2 remote days per week
  • Half day Fridays
  • A beautiful new, state-of-the-art, office complex in Kennesaw, GA
  • Industry competitive compensation
  • Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
  • 401k with a very generous employer match and no vesting!
  • Paid Vacation & Holidays
  • Profit Sharing
  • Paid Parental Leave
  • Subsidized Daycare
  • Tuition Reimbursement
  • Pet Insurance
  • Subsidized food delivery
  • Monthly celebrations
  • Quarterly employee events
  • Corporate Social Responsibility including recycling, sustainability and volunteering


KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. 

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required.  All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”

Skills Required

  • Degree in Software Engineering, Computer Science, Industrial Engineering, or a similar field
  • At least 3 years of experience in intralogistics automation software and process design
  • Excellent knowledge of intralogistics and automated storage systems
  • Strong knowledge of intralogistics and automation software architecture, including WMS, WES, WCS, SRC, interface communication, programming, databases, and data structures
  • Strong knowledge of warehouse inventory strategies
  • Knowledge of picking technologies, including automated storage systems, goods-to-person, PTL, CBS, AMRs/AGVs, and sorters
  • English language proficiency
  • Knowledge of Microsoft Office, Advanced Excel, Visio, PowerPoint, Oracle, VectorWorks, AutoCAD, Process4Biz BPMN, Doxis, TortoiseSVN, FileMaker Pro, and SAP
  • Authorization to work in the United States
  • Passport or ability to obtain a passport
  • Ability to travel approximately 30% to unanticipated U.S. client sites
  • At least 3 years of warehouse operation and automation experience
  • Knowledge of KNAPP products and systems
  • Spanish or German language proficiency
  • Good presentation technique and persuasiveness
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The Company
864 Employees
Year Founded: 1952

What We Do

KNAPP Inc. is the North American operation of KNAPP, a technology provider focused on logistics automation for intralogistics and manufacturing. It supplies integrated warehouse systems combining software, automated storage and retrieval, autonomous mobile robots, robotics for picking and palletizing, conveying, and sortation. Its solutions support retail, fashion, wholesale, food, healthcare, and pharmacy operations, helping customers manage material flow and order fulfillment across complex value chains.

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