Software Relationship Manager - B2B

About Global Payments  

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to join a company that unifies every aspect of commerce through software solutions while supporting and serving business owners—then your expertise will be a perfect fit on our dynamic team here at Heartland. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can accomplish together. 

Job Summary 

Responsible for prospecting and running Heartland Point of Sale presentations both in person and over the phone to small and mid-sized merchants, restaurateurs, and businesses to ultimately close deals within a fast sales cycle. As a Software Relationship Manager (SRM) you will report to a District Manager and receive coaching from a Director. Activities include explaining our value proposition and demonstrating our cloud based Point of Sale solution, upselling current clients on other Heartland products and services, and maintaining regular communication with the Point of Sale District Manager.   

Job Duties 

Your role as a SRM is to close sales of our business solutions with merchants throughout the area. You will work closely with your local District Manager to set appointments with business owners in person via your network and referral partnerships that you build. You will then run scheduled appointments, uncover needs, and present Heartland Point of Sale solutions to close sales in small to mid-sized businesses.  

During the training period, your District Manager will accompany you on your initial appointments to train you on our short-cycle sales process using our CRM platforms Atlas and Salesforce, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing.   

Additional Responsibilities 

• Responsible for prospecting new clients.  

• Maintain existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently Atlas. 

• Responsible for achieving minimum production requirements, including setting first time appointments, to secure quota. 

• Continuously build and develop knowledge of current product/service portfolio as well as changes and developments within the financial technology industry, to remain up-to-date. 

• Attend weekly team meeting and weekly one-on-one with leader. 

• Additional responsibilities may be assigned as needed. 

Desired Skills & Capabilities 

• Excellent prospecting, communication, presentation, and networking skills 

• Works well independently and as part of a team 

• Incentive-driven sales “hunter” 

• Professional demeanor and impeccable integrity 

• High sense of urgency and innate sales talent 

• Enjoys cold-calling and speaking with people face to face 

• Knowledge of Restaurant and/or Retail industry is a plus 

Minimum Qualifications 

• 18 years of age or older 

• This position requires regular short distance travel to visit client sites 

• Live in area relative to job posting location 

• Ability to be in the field, a minimum of 75% of the time 

Preferred Qualifications 

• High school diploma/GED  

• At least two years of relevant experience 

Competencies 

• Awareness  

• Driven 

• Resilient  

• Respectful  

• Committedness  

Benefits 

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/ 

Compensation 

Ready to grow your career and your paycheck? Here’s the breakdown 

• Base Salary: $50,000 

• Residual Income: Keep earning from your hard work 

• Monthly/Quarterly Bonuses: Extra financial incentives for exceeding quota and achieving sales goals.  

Annual On-Target Earnings (OTE): $100,000+ 

Your total compensation will depend on your skills, performance, and location. Let’s build your future together – Apply now!  

Diversity and EEO Statements 

Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the  

communities in which we live and work and stamp out injustice.  

Global Payments is an equal opportunity employer. Global Payments Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.