Software Quality Lead

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewInnovation is the oxygen of our company, and in 2023, we invested more than US$850 million in research and development (R&D). We’re now opening a new Research & Development Centre in Cork, Ireland focused on designing software for the company’s comprehensive land mobile radio (LMR) portfolio, with plans for expansion across other technologies in the future.
Motorola Solutions’ ecosystem of technologies is centred on safety and security, with LMR representing a foundational core. The company has deployed more than 13,000 LMR networks worldwide, trusted by governments and enterprises for highly secure communications designed to work in the most extreme conditions. Modernised with broadband and advanced data applications, LMR remains at the forefront of providing public safety agencies with the communications they rely on and need.
You’ll be part of our diverse and experienced global team, developing meaningful solutions that support thousands of public safety agencies and enterprises worldwide in solving complex safety and security challenges. Come join our team to work on real-world projects with a real-world impact.
Job Description

The Software Quality Lead will report to the Sr. Manager of Software Quality within the Supply Chain function and will support Motorola LMR Products and Services. This individual will be a “change agent” and will integrate quality checks throughout the development cycle of software tools and applications. This individual will be ensuring the development team integrates quality checks throughout the product development process. This role will also be responsible for the design, development and maintenance of processes and procedures used for improving the efficiency of quality assurance.

Key Responsibilities and Accountabilities:

• Develop and implement quality metrics to monitor and improve software quality

• Analyze data and metrics to identify trends, issues and areas of improvement

• Collaborate with development teams to ensure adherence to quality standards and industry best practices

• Utilize quality tools and methodologies, such as DMAIC to drive continuous improvement initiatives

• Conduct root cause analysis and implement corrective actions for identified defects

• Document and report quality assurance activities and findings

• Assessing the product team’s performance, capability, process gaps, and improvements areas 

• Develop, establish, and enforce quality assurance standards and measures within the organization, with an emphasis on frontloading quality efforts.

• Collaboratively work with development teams to diagnose issues in software resulting from test validation discrepancies, contributing to the resolution.

• Perform thorough software code review analysis to identify potential issues and improvements.

• Support development of standards and procedures to determine product quality and release readiness.

• Collaboration with product teams to continually improve their products and development process – provide support to identify lessons learned, develop true preventative actions, and track them to completion

• Participating in planned internal and external audits and actively following up on findings until closure

• Proficiency in Software Development Processes and Software Lifecycle Management: Including a deep understanding of entry and exit criteria

• Experience in Software Coding and Code Review: Hands-on expertise in software development conducting or participating in structured code reviews

• Competency in Data Analytics/Analysis Metrics & Technical Performance Measurements: Ability to create, analyze, and interpret software or system performance metrics.

• Experience with Software Tools: Familiarity with tools such as Atlassian Suite (JIRA, BitBucket, Confluence), DOORS, SonarQube, and similar platforms used for software development and lifecycle management.

• Collaborate with developers, business analyst and stakeholders to understand system requirements and acceptance criteria

• Establish and enforce quality assurance standards, processes and best practices

• Collaborate with cross functional teams to ensure quality is built into the product

• Utilize agile project management tools to track progress and document technical specifications

• Stay abreast of emerging software quality assurance technologies and best practices

• Contribute to continuous improvement of development processes, tools and methodologies

• Participate in code reviews, knowledge sharing sessions and technical discussions

• Identify and resolve technical challenges and performance issues with software

Basic Requirements

Minimum Requirements

• Bachelor’s degree in Computer Science, Engineering or a related field

• 5 Years of proven experience as a software QA Engineer 

• Familiarity with Agile methodologies, scrum and Agile project management tools such as Jira and Confluence

• Six Sigma Green or Black Belt required

• Working understanding of automated test scripts and frameworks using tools such as C#, Java Script, CSS/HTML, Typescript, and SQL

• Strong analytical and problem solving skills with the ability to troubleshoot complex issues and identify root causes

• Excellent communication and collaboration skills 

Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced

Referral Payment PlanNo

CompanyMotorola Solutions Ireland Limited

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].