Software Quality Engineer

About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
OVERVIEW:
The Software Quality Assurance Engineer will provide software quality assurance support to ensure that software-based products meet defined product requirements. We are looking for candidates who have a passion and interest for software quality assurance testing. In this role, you will be responsible for executing manual test cases, capturing clear documentation of results and defects, and providing input on the design of test fixtures and protocols that enable us to measure consumer satisfaction and product reliability for SharkNinja's current and future products.
Here are some of the EXCITING things you'll get to do:

• Assist in testing a variety of SharkNinja products

• Assist in the development of new testing protocols and test cases based on product requirements and new features

• Document results and classifying issues along with pictures

• Clearly communicate progress, blockers, and discovered issues to the wider manual testing team

• Work cross-functionally to build an understanding of all aspects of the product system

• Provide input/feedback on how to continually improve process within the team

• Help other teams to troubleshoot issues with test units or field returns

• Work as a member of a Software Quality team on a specific project

• Participate in design reviews of product and software requirements

• Participate in project sprints and daily standups to report progress and identify issues

• Participate in Requirements Tracing, Root Cause Analysis, Fault Tree Analysis and Defect Management activities on assigned projects

• Follow defined system testing practices and procedures

• Execute tests and report defects

• Collaborate with Software Quality Assurance Team on testing and defect resolution issues

REQUIRED ATTRIBUTES & SKILLS:

• BS in Engineering (EE, ME, CS)

• 0-2 years of experience in a quality assurance role

• Ability to work collaboratively with others

• Ability to multitask and problem solve

• An understanding of test automation tools

• An understanding of manual software testing practices

• Solid analytical skills with a strong attention to detail

• Excellent communication skills (verbal and written) along with good listening skills

• Flexible in approach

• Comfortable expressing a point of biview to challenge conventional thinking

• Self-starter with the ability to work in a fast-paced environment

• Ability to lift 20+ lbs

• Working knowledge of Digital Multimeters, Tachometers and general lab equipment

PREFERRED:

• Experience with robotics (e.g. microcontrollers such as Arduino and Raspberry Pi, sensors such as IR and Lidar)

• Experience working with firmware-based consumer products

• Knowledge of the Software Development Life Cycle

• Knowledge of the Software Testing Life Cycle

• Experience with Defect Tracking Tools

• Experience with Jira or similar and Test Case Management Tools

• Software programming or scripting experience (C++, Python, TTL)

• Familiarity with topics in the CSQE Body of Knowledge

YOUR ROLE in DIVERSIFYING

• As a corporate citizen, learn and support SharkNinja's Diversity, Equity & Inclusion strategy

• Be an Ally, find internal Champions

• Explore SharkNinja's Employee Resource Groups or volunteer to serve on committees that organize diversity-related events and activities

• Participate in employee engagement surveys and respond as openly and honestly as possible

• Become culturally competent; take the time to learn about different cultures, races, religions and backgrounds represented by your colleagues

• Treat people in a way they wish to be treated rather than the way you wish to be treated

YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET

• Leads us to be "RARELY SATISFIED"

• Make things better each day; "PROGRESS OVER PERFECTION"

• Using your knowledge of our consumer, understand that "DETAILS MAKE THE DIFFERENCE,"

• Deliver something great; "WINNING IS A TEAM SPORT"

• Be clear and honest, "COMMUNICATING FOR IMPACT."

Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
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We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]