Network Services Manager

About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
The Network Services Manager oversees the planning, implementation, and maintenance of an organization's network infrastructure. This role involves managing teams, ensuring network reliability, security, and performance, and aligning network services with business goals.
Key Responsibilities

• Network Strategy and Planning:
  Develop and implement network strategies to support organizational objectives, including scalability, security, and performance optimization.
• Team Leadership:
  Manage and mentor a team of network engineers and administrators, setting goals, conducting performance reviews, and fostering professional development.
• Network Operations:
  Oversee the design, deployment, and maintenance of network infrastructure, including SD WAN, LAN, WAN, VPNs, and cloud-based networks.
• Security and Compliance:
  Ensure network security protocols are in place, monitor threats, and maintain compliance with industry standards (e.g., GDPR, HIPAA, or PCI-DSS).
• Vendor Management:
  Negotiate with vendors for hardware, software, and services, ensuring cost-effective solutions and service-level agreements (SLAs).
• Troubleshooting and Support:
  Oversee resolution of complex network issues, ensuring minimal downtime and efficient incident response.
• Budgeting and Resource Allocation:
  Manage budgets for network operations, including hardware, software, and staffing costs.
• Collaboration:
  Work with other IT teams (e.g., cybersecurity, applications, or infrastructure) and business units to align network services with organizational needs.
• Monitoring and Optimization:
  Use tools to monitor network performance, identify bottlenecks, and implement improvements.
  • Practical Experience designing, implementing and managing a Global SD Wan network - preferably Cato

Technical Skills:

• Experience in designing and supporting WLAN environments
• Proficiency with networking protocols (e.g., TCP/IP, BGP, OSPF, MPLS).
• Experience with network hardware (e.g., Cisco, Juniper, Aruba, Cato).
• Knowledge of cloud networking (AWS, Azure, Google Cloud).
• Familiarity with network security tools (firewalls, IDS/IPS).
• Expertise in monitoring tools (e.g., SolarWinds, Nagios, Wireshark, Logic Monitor, Datadog).

Soft Skills:

• Strong leadership and team management abilities.
• Excellent communication skills for coordinating with stakeholders.
• Problem-solving and strategic thinking.

Required Qualifications

• Experience: 7-10+ years in network engineering with at least 3-5 years in a managerial role.
• Technical Expertise: Proficiency in BGP, OSPF, MPLS, and hardware such as Cisco, Juniper, Aruba, or Cato.
• Education & Certifications: Bachelor's degree preferred; active CCNP, CCIE, ITIL, or Cloud certifications (AWS/Azure).

Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Pay Range
$126,000-$154,000 USD
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice

• For candidates based in all regions, please refer to this Candidate Privacy Notice.
• For candidates based in China, please refer to this Candidate Privacy Notice.
• For candidates based in Vietnam, please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]