At Intelcom, interns don’t just observe, they contribute meaningfully to real projects that shape how we operate. You’ll gain hands-on experience, grow your skills, and explore long-term career opportunities in a fast-moving, innovation-driven environment.
We are seeking a Software Quality Assurance Intern to join our team and support the validation, automation, and continuous improvement of software solutions, including Dynamics 365 and custom Power Apps. This role will help ensure software quality and deliver an optimal user experience.
Responsibilities
Collaborate with product managers, developers, and other stakeholders to understand software requirements and specifications.
Develop comprehensive test plans and test cases based on functional and technical requirements, specifically for Dynamics 365 Sales Hub, Customer Service, Customer Journey, and custom Power Apps.
Execute manual and automated tests to validate software functionality, performance, usability, and security.
Identify, document, and track software defects and anomalies, working closely with developers to ensure timely resolution.
Perform regression testing to verify defect fixes and ensure seamless integration of new features.
Participate in design and code reviews to provide quality-focused feedback.
Contribute to the development and maintenance of automated test scripts to enhance testing efficiency and coverage.
Conduct exploratory testing to uncover potential issues not covered by existing test cases.
Continuously improve QA processes, methodologies, and documentation standards.
Stay up to date with industry trends and emerging technologies in software testing and quality assurance.
The role involves daily (or regular) communication with pan-Canadian stakeholders.
Qualifications
Currently pursuing a bachelor’s degree in Computer Science, Engineering, or a related field.
Solid understanding of the software development life cycle (SDLC) and QA methodologies.
Familiarity with test management tools and issue tracking systems.
Proficiency in writing clear and comprehensive test plans and test cases.
Experience with automated testing frameworks and tools is a plus.
Strong analytical and problem-solving skills with keen attention to detail.
Strong collaboration and communication skills.
Flexibility to adapt to changing priorities and requirements.
Self-motivated with a proactive approach to learning and tackling tasks.
#LI-DNI #IG-DNI
Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.
Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.
At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.
Apply Now.
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What We Do
Intelcom est une entreprise de logistique du dernier kilomètre chef de file dans le secteur du commerce électronique. Nos équipes d’un bout à l’autre du Canada ainsi que notre réseau d’entrepreneurs indépendants contribuent aux activités quotidiennes d’Intelcom. En innovant constamment et en adoptant une approche unique en matière de technologies logistiques, Intelcom est résolument tournée vers l’avenir afin de continuer à offrir une efficacité opérationnelle toujours plus grande.
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Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations. Through constant innovation and a unique approach to logistics technology, Intelcom is focused on what’s ahead to continue delivering new levels of operational efficiency.
