Software Quality Assurance Engineers and Testers

Job Family:

Travel Required:

Clearance Required:

Junior Software Quality Assurance Engineer and Tester

What You Will Do:

As a Junior Software Quality Assurance Engineer and Tester, you will :

• Test basic to moderately complex features of enterprise software systems using predefined test plans and scripts.

• Follow standardized testing procedures, document results, and track outcomes using designated tools.

• Participate in follow-up testing, defect logging, and resolution activities.

• This role typically reports to a supervisor or senior engineer and works under close guidance while building proficiency in enterprise testing practices. You may assist in test data preparation, documentation updates, and onboarding support for new testers. You will gain exposure to tools such as IBM Rational ETM, Selenium, JMeter, and databases like Oracle and DB2, across platforms including Windows, Linux, and mainframe environments. 

What you will need:

• US Citizenship is required.

• Must have pre-existing IRS clearance.

• A bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related technical discipline.

• At least two (2) years of experience in quality assurance or quality control, including areas such as configuration management, verification and validation, software testing and integration, software metrics, or quality assessment.

• Familiarity with executing test cases, documenting results, and using test management tools.

• Exposure to test automation tools such as Selenium, JMeter, or Rational Performance Tester (RPT).

• Understanding of software development and testing lifecycles (e.g., Agile, SDLC, STLC).

• Basic experience with relational databases such as Oracle, DB2, or SQL Server.

• Ability to follow structured testing procedures and contribute to team-based testing efforts.

• Must be able to work five days of the week from IRS Office from one of these locations: Ogden UT, Atlanta GA, Austin TX. Dallas, TX, Kansas City, MO. Martinsburg WV, Detroit, MI, New Carrollton, MD.

Core Competencies:

•  Foundational Testing Knowledge: Understanding of software testing principles, test case execution, and defect tracking.

• Test Documentation: Ability to document test results, update test cases, and maintain traceability.

• Tool Familiarity: Exposure to tools like IBM ETM, Selenium, JIRA, and basic scripting.

• Platform Awareness: Basic understanding of Windows, Linux, and mainframe environments.

• Team Collaboration: Works effectively under supervision and contributes to team-based testing efforts.

• Learning Agility: Willingness to learn new tools, standards (e.g., Section 508), and testing methodologies.

• Communication: Clear written and verbal communication for reporting and documentation.

What Would Be Nice To Have:

• Knowledge of Section 508 accessibility testing standards and tools (e.g., JAWS, ZoomText).

• Experience supporting test automation efforts to streamline manual testing processes.

• Familiarity with performance testing tools or monitoring platforms (e.g., LoadRunner, Splunk).

• Exposure to enterprise scheduling tools such as Control-M.

• Experience with test data management or data masking tools.

Journeyman Software Quality Assurance Engineer and Tester:

What You Will Do:

As a Journeyman Software Quality Assurance Engineer and Tester, you will:

• Test moderately complex features of enterprise software systems using established test plans and scripts.
• Execute functional, integration, and performance tests, document results, and track outcomes using designated tools.
• Participate in follow-up testing, defect resolution, and peer reviews.
• You will also contribute to test data creation, test case development, and documentation updates. This role typically reports to a supervisor or senior engineer and works under close direction while gaining proficiency in enterprise testing practices.
• Assist in onboarding new testers, support training activities, and help coordinate testing resources across projects.
• Will work with technologies such as IBM Rational ETM, RPT, Selenium, JMeter, Control-M, and databases like Oracle and DB2, across platforms including Windows, Linux, and mainframe environments.

What You Will Need:

• US Citizenship is required.
• Must have pre-existing IRS clearance.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related technical discipline.
• At least Two (2) years of experience in software quality assurance, infrastructure, or information systems testing.
• Experience executing test cases, analyzing results, and documenting outcomes using test management tools.
• Familiarity with test automation tools such as Selenium, JMeter, LoadRunner, or Rational Performance Tester (RPT).
• Ability to support test data creation, test case development, and defect tracking.
• Understanding of Agile and Waterfall development methodologies.
• Exposure to enterprise platforms including Windows, Linux, UNIX, and mainframe systems.
• Experience working with relational databases such as Oracle, DB2, or SQL Server.
• Ability to follow standardized testing procedures and contribute to process improvement. 
• Must be able to work five days of the week from IRS Office from one of these locations: Ogden UT, Atlanta GA, Austin TX. Dallas, TX, Kansas City, MO. Martinsburg WV, Detroit, MI, New Carrollton, MD.
• Test Execution & Analysis: Proficient in executing functional, integration, and regression tests; analyzing results.
• Test Planning & Design: Experience developing test cases, test data, and contributing to test strategy.
• Automation Support: Working knowledge of test automation tools (e.g., Selenium, JMeter, RPT).
• Defect Management: Skilled in defect identification, logging, and resolution tracking.
• Cross-Platform Testing: Comfortable testing across Windows, Linux, UNIX, and mainframe systems.
• Database Validation: Experience with Oracle, DB2, or SQL Server for data-driven testing.
• Process Improvement: Contributes to testing process enhancements and documentation.
• Mentorship: Supports onboarding and training of junior testers.

What Would Be Nice To Have:

• Knowledge of Section 508 accessibility testing standards and tools (e.g., JAWS, ZoomText).
• Experience supporting test automation initiatives and contributing to automation frameworks.
• Familiarity with performance testing and monitoring tools (e.g., Splunk, AIX, OEM).
• Exposure to enterprise scheduling tools such as Control-M or OpCon.
• Experience with ETL tools like Informatica and data masking technologies.
• Ability to contribute to documentation, training materials, and knowledge transfer activities.

Senior Software Quality Assurance Engineer and Tester:

What You Will Do:

As a Senior Software Quality Assurance Engineer and Tester, you will:

• Lead and execute complex testing efforts across enterprise systems.

• Ensure that mission-critical applications meet rigorous standards for functionality, performance, security, and accessibility.

• Prepare and execute test plans, automate test cases, document results, and participate in peer reviews and defect resolution.

• Contribute to the development of standard operating procedures, provide training and knowledge transfer to team members, and support the creation of desk instructions and process documentation.

• This role typically reports to a project or program manager and may also receive direction from technical leads or quality assurance supervisors. You will work independently under general guidance and may coordinate or mentor other testers as needed. I

• n this role, you will work with a broad range of technologies including IBM Rational tools (ETM, RFT, RPT, DNG, EWM), Selenium, JMeter, LoadRunner, Informatica, Control-M, and platforms such as Windows, Linux, UNIX, and mainframe environments. Familiarity with databases like Oracle, DB2, SQL Server, and tools supporting Agile and DevOps practices is essential. 

What You Will Need:

• US Citizenship is required.

• Must have pre-existing IRS clearance.

• A bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related technical discipline.

• Four(4) years of experience in software quality assurance, IT security, infrastructure, or information systems testing.

• Experience evaluating, recommending, and implementing automated test tools and strategies.

• Proficiency in designing, implementing, and executing test and evaluation procedures to ensure system requirements are met.

• Ability to develop, maintain, and upgrade automated test scripts and testing architectures.

• Strong skills in writing, executing, and reporting on system test cases and test results.

• Experience analyzing test cases and providing regular progress reports.

• Ability to serve as a subject matter expert in support of complex software/hardware testing requirements.

• Experience participating in all phases of risk management assessments and software/hardware development, with emphasis on user requirements analysis, test design, and tool selection.

• Familiarity with enterprise testing tools such as IBM Rational ETM, RFT, RPT, and EWM.

• Hands-on experience with automation tools such as Selenium, JMeter, LoadRunner, SOAPUI, and Parasoft.

• Working knowledge of mainframe environments (e.g., IBM z/OS, Unisys), JCL, and scripting.

• Experience with relational databases such as Oracle, DB2, SQL Server, and Greenplum.

• Ability to work across multiple platforms including Windows, Linux, UNIX, and Solaris.

• Understanding of Agile, SDLC, and test lifecycle methodologies. 

• Must be able to work five days of the week from IRS Office from one of these locations: Ogden UT, Atlanta GA, Austin TX. Dallas, TX, Kansas City, MO. Martinsburg WV, Detroit, MI, New Carrollton, MD.

• Enterprise Testing Leadership: Leads test strategy, planning, and execution across complex systems.

• Test Automation Strategy: Designs and implements automation frameworks and CI/CD integration.

• Performance & Accessibility Testing: Expertise in load testing, stress testing, and Section 508 compliance.

• Tool Mastery: Advanced use of IBM Rational Suite, LoadRunner, Control-M, Informatica, and test data management tools.

• Agile & DevOps Integration: Deep understanding of Agile methodologies and DevOps workflows.

• Risk & Quality Management: Identifies risks, ensures compliance, and drives continuous quality improvement.

• Stakeholder Communication: Interfaces with technical and non-technical stakeholders to align testing with business goals.

• Mentorship & Training: Provides guidance antraining.

What Would Be Nice To Have:

• Knowledge of Section 508 accessibility testing standards and tools (e.g., JAWS, ZoomText, Dragon NaturallySpeaking).

• Experience supporting test automation initiatives that streamline manual testing processes and increase test coverage.

• Familiarity with performance monitoring and diagnostics tools (e.g., AIX thread dumps, OEM, AWR, Splunk).

• Exposure to enterprise scheduling and orchestration tools such as Control-M or OpCon.

• Experience with ETL tools like Informatica and data masking technologies (e.g., IBM Infosphere Optim).

• Ability to contribute to test automation strategy, including framework design and tool evaluation.

• Experience integrating automated testing into CI/CD pipelines and DevOps workflows.

• Strong documentation skills and experience contributing to standard operating procedures, training materials, and knowledge transfer.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.