Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the teamStripe Terminal helps Stripe users extend their online presence into the physical world. The Terminal team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model, whether it’s creating a flagship retail experience, extending their website to a pop-up store, or enabling a mobile point of sale at their next event.
What you’ll doWe are looking for a Software Quality Assurance Engineer to join the Stripe Terminal Device Software Quality Assurance team. In this role, you will own the quality assurance process and results for firmware and device operating system components across our payment terminal devices. You'll work closely with software development teams to define quality standards, develop test strategies, and drive software quality improvements through technical expertise and process enhancements.
Responsibilities
- Own software quality for Terminal device software components, including firmware and the device operating system, and ensure software quality targets are met for customers. Collaborate with developers during software planning, change review, and release meetings to understand new features, specifications, expected behaviors, and the impact and risks of changes. Create spot tests before branch cut.
- Deeply understand customer use cases, Product Requirements Documents, and Software Design Documents. Work with developers to create test plans that improve coverage across configurations, user scenarios, and reliability testing.
- Perform Bluetooth validation across multiple devices, edge cases, and recovery scenarios. Validate devices with enterprise network configurations and security types.
- Design and execute testing for power performance, battery behavior, sleep and wake reliability, and resilience under extended or degraded operating conditions.
- Design, build, and maintain lab setups and test environments that reflect production-like usage conditions and support repeatable validation.
- Co-lead software quality incident remediation with engineering teams, including root cause analysis and solution development. Establish and maintain software quality assurance processes, and influence cross-functional teams at Stripe and drive quality and process improvements.
- Create and optimize test cases. Collaborate with automation engineers to expand automated test coverage, guide manual software quality assurance team members in high-quality software testing, and mentor junior software quality engineers on technical skills, test design, work quality, and efficiency.
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements- Bachelor’s degree in computer science, software engineering, or a related technical field
- 4+ years of software quality assurance experience for embedded systems or firmware, including analyzing software changes and assessing their impact on test coverage by reviewing release notes and software design documents
- Experience developing test strategies, test plans, and test cases based on product requirements
- Ability to identify the root causes of software defects and proactively identify and mitigate risks
- Strong leadership, communication, ownership, and influencing skills to drive quality improvements across teams, along with excellent verbal and written English communication skills
- Experience with payment terminal devices, EMV certification, or Payment Card Industry compliance
- Knowledge of embedded systems, real-time operating systems, and firmware development
- Familiarity with payment processing systems or financial technology
- Track record of mentoring junior team members on technical skills and test design
Skills Required
- Bachelor's degree in computer science, software engineering, or a related technical field
- 4+ years of software quality assurance experience for embedded systems or firmware
- Experience analyzing software changes and assessing impact on test coverage using release notes and software design documents
- Experience developing test strategies, test plans, and test cases based on product requirements
- Ability to identify root causes of software defects and proactively identify and mitigate risks
- Strong leadership, communication, ownership, and influencing skills
- Excellent verbal and written English communication skills
- Experience with payment terminal devices, EMV certification, or Payment Card Industry compliance
- Knowledge of embedded systems, real-time operating systems, and firmware development
- Familiarity with payment processing systems or financial technology
- Track record of mentoring junior team members on technical skills and test design
Stripe Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stripe and has not been reviewed or approved by Stripe.
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Healthcare Strength — Healthcare is described as comprehensive, including medical, dental, vision, EAP, and mental‑health support such as therapy sessions; wellness resources are consistently highlighted across materials. Coverage breadth and depth are repeatedly positioned as a core strength.
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Parental & Family Support — Paid parental leave for birthing and non‑birthing parents, fertility benefits, and adoption assistance are emphasized, making family support a standout element. Feedback suggests these programs compare favorably to common tech benchmarks.
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Wellbeing & Lifestyle Benefits — Wellness stipends, gym reimbursement, and onsite meals/snacks (where available) are commonly offered, with flexible lifestyle funds supporting varied needs globally. Education stipends and similar perks further bolster day‑to‑day wellbeing.
Stripe Insights
What We Do
Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies like Salesforce and Facebook—use the company’s software to accept online payments and run technically sophisticated financial operations in more than 100 countries. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Over the long term, Stripe aims to increase the GDP of the internet.
