Software Quality Assurance Engineer (Hybrid)

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Tijuana, Baja California, MEX
In-Office
Healthtech • Pharmaceutical • Manufacturing
The Role

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Overview:

Insulet is seeking a skilled Mid-Level Software Quality Assurance Engineer to support manual testing efforts across our Salesforce, web, and mobile platforms. This role ensures our end-to-end digital solutions meet high standards of quality, reliability, and performance. You will play a key role in defining QA strategies, executing test plans, and collaborating with cross-functional stakeholders and third-party vendors.

Key Responsibilities:

- Collaborate with product and engineering teams to define, develop, and execute comprehensive manual test plans for Salesforce (Classic and Lightning), web, and mobile applications.
- Support QA efforts across frontend/backend systems, ensuring thorough test coverage and adherence to Agile delivery timelines.
- Author and maintain detailed test scenarios, test cases, and test scripts based on business and technical requirements.
- Conduct go-live readiness assessments, regression testing, and post-deployment validations.
- Identify opportunities to enhance automation coverage and support implementation of automation frameworks.
- Track and report quality metrics, defect trends, and test coverage to stakeholders and leadership.
- Coordinate testing activities with onshore and offshore QA teams and third-party vendors.
- Drive continuous improvement in QA processes, tools, and standards across the organization.

Required Qualifications:

- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
- 3+ years of hands-on manual testing experience with web, and mobile applications, preferred. (Salesforce, Sales Cloud, Service Cloud, is a plus)
- Experience testing across multiple platforms and browsers (iOS, Android, Windows, Chrome, Safari, Edge).
- Solid grasp of Agile methodologies and experience working in Scrum or SAFe environments.
- Proficiency in test management tools such as JIRA, ALM, Helix, Polarion, or similar.
- Strong analytical skills with the ability to understand complex business processes and translate them into test cases.

Preferred Skills and Competencies:

- Working knowledge of AccelQ for test case design, execution, and reporting is a strong plus.

- Understanding of Salesforce architecture, including Classic and Lightning components.
- Familiarity with Polarion for ALM and test case management.
- Familiarity with automation frameworks (e.g., Selenium, Appium, TestNG) and scripting languages (e.g., Java, Python).
- Experience in regulated industries such as medical devices or life sciences.
- Excellent communication, leadership, and organizational skills.
- Ability to thrive in a fast-paced, multi-project environment with global teams.

NOTE: This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office at least three (3) days per week. #LI-Hybrid

Insulet Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Insulet and has not been reviewed or approved by Insulet.

  • Healthcare Strength Healthcare coverage is broad, including medical, dental, vision, life and disability insurance, wellness resources, and an EAP. Plan details are described as comprehensive, with PPO options and first-day eligibility noted in some cases.
  • Retirement Support Retirement programs include a 401(k) with a company match equal to 50% of the first 6% of pay, with vesting after a year. This match is paired with other financial benefits and is characterized as a strong element of the package.
  • Equity Value & Accessibility An ESPP with a 15% discount and a look-back enables stock purchases at 85% of the lower offering-period price. This feature is presented as a notably attractive wealth-building benefit.

Insulet Insights

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The Company
England
3,257 Employees
Year Founded: 2000

What We Do

Insulet Corporation, headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. Founded in 2000 (NASDAQ: PODD), Insulet operates with a customer-centric focus to supply high-quality products and expand the use of insulin pump therapy. Omnipod products are now available in 20+ countries around the globe. HIRING SCAM ALERT Recently, individuals impersonating Insulet Human Resources members have offered fraudulent interviews and job offers to unsuspecting candidates. To help protect you from these scam artists, please be aware that: • Insulet will never interview a candidate over RingCentral, similar messaging apps or social media (i.e. Google Hangouts, WhatsApp, Facebook Messenger, etc.), or via text message. • Insulet will never send a company check or ask an applicant to pay a fee or purchase at home work/training materials in connection with an application for employment. • Insulet will never provide excess money to an applicant and ask the applicant to write a check for repayment. If you have any doubt about a job offer or any other communication purporting to come from Insulet, please reach out to us directly at 978-600-7000. If you receive any type of communication on behalf of Insulet that seems inappropriate or suspicious, please report this activity to: www.iC3.gov or www.stopfraud.gov

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