Software QA Specialist

Who We Are:

OpenEye delivers intelligent cloud video technology that helps people live, work, and learn more securely and efficiently. Our OpenEye Web Services (OWS) platform combines powerful cloud‑managed video with AI‑driven analytics to uncover insights that strengthen security, streamline operations, and enable smarter environments for businesses and organizations across the globe.

OpenEye’s solutions are available globally through a trusted network of certified service providers, and we are a subsidiary of Alarm.com. We offer a casual, fun, and creative culture where innovation thrives.

Learn more at www.openeye.net .

About the Role:

We’re looking for a Software Quality Assurance Specialist to join OpenEye’s innovative QA team. In this role, you’ll collaborate closely with developers in an Agile environment to test and validate our cloud‑managed video and AI analytics solutions. Your work will directly impact the reliability, security, and performance of products protecting people, securing property, and powering smarter operations for customers worldwide.

JOB DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.    

• • Assist in executing manual and automated tests for new features, bug fixes, and updates.
  • Support regression testing to ensure existing features continue to work after changes.
  • Maintain and update test cases under guidance from senior QA team members.
  • Participate in Agile sprints, including planning and daily stand‑ups.
  • Log, track, and retest issues in the bug tracking system.
  • Document test results and communicate findings to the development team.
  • Learn and apply QA best practices for software and firmware testing.
• Perform all other duties as assigned.

MINIMUM JOB QUALIFICATIONS: To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.  

• High School Diploma or GED.
• 1+ years of software QA or related technical experience.
• Familiarity with web applications and relevant terminology.
• A passion for technology and eagerness to grow within the QA team.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time. 

Perks at OpenEye: 

• The pay for this opportunity is $19.00 - $24.00 per hour. In addition, this position is eligible for an annual discretionary bonus. 

• Employees are eligible to purchase company stock at a discounted rate.  

• Collaborative, fun, creative culture where idea sharing is encouraged  

• Casual dress (Jeans are welcome!)  

• Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.  

• Up to $5,000 annual company match for 401k.  

• Company paid short-term/long-term disability, AD&D, and life insurance.  

• Lifestyle Spending Account (LSA) to get reimbursed for your well-being needs.  

• Paid maternity and parental leave.  

• Pet Insurance.  

• Free annual membership to Care.com.  

• Free access to the Headspace app for you and up to five friends and family members.  

• 15 Days of Paid Vacation accrued per year (increases after year 3).  

• Paid Sick/Wellness time is accrued at a rate of 1 hour for every 35 hours worked, except where local laws are more generous.  

• 9 Paid Holidays per year.  

• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees.  

• Employee Equipment Program – Free Alarm.com system for your home! 
• OpenEye values working together and collaborating in person. Our employees work from the office 4 days a week.

OpenEye is an Equal Opportunity Employer 

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. 

Notice To Third Party Agencies:   

Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to [email protected]. 

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