Software QA Engineer

Job Summary

You will play a crucial role in ensuring the quality and reliability of our software products. You will work closely with Engineering and Product teams to define the scope of testing for each release/sprint, execute various testing methodologies, and contribute to our continuous improvement processes.

• Collaborate with cross-functional teams to establish testing requirements for each release/sprint.
  
• Review requirements and acceptance criteria to ensure testability and completeness.
  
• Create and maintain Requirement Traceability Matrices (RTM) to ensure complete test coverage and traceability between requirements, test cases, and defects.
  

• Utilize existing tools and techniques to execute test cases, as well as build and script new testing and validation cases.
  
• Develop, execute, and maintain manual and automated test cases.
  
• Perform test data preparation and validation activities.
  

Perform a variety of testing types, including but not limited to:

• Functional Testing
  
• System Testing
  
• Regression Testing
  
• Smoke Testing
  
• Sanity Testing
  
• Accessibility Testing
  
• Cross-Browser and Cross-Platform Testing
  
• API Testing
  
• Database Testing
  
• Automated Testing
  

• Execute automated tests and analyze test results, providing insights and recommendations for improvement.
  
• Develop and maintain automation test suites using tools such as Cypress.
  
• Collaborate with Engineering teams to improve test automation coverage and reliability.
  

• Serve as the primary point of contact for QA-related inquiries, fostering strong relationships with Engineering and Product teams to align on testing objectives.
  
• Participate actively in sprint planning, backlog grooming, and release activities.
  

• Document, prioritize, and track defects using work tracking platforms, ensuring clear communication and resolution paths.
  
• Verify bug fixes and perform regression testing before releases.
  

• Participate in issue resolution efforts, working with various teams to identify root causes and implement solutions.
  
• Utilize SQL queries and Rails Console for troubleshooting, data validation, and investigation of production and testing issues.
  

• Assist with other QA-related tasks as assigned, supporting overall team goals.
  
• Contribute to process improvements and QA best practices across the organization.
  

• Minimum of 3 years of experience in Software Quality Assurance with a strong background in Manual and Automation Testing.
  
• Proven experience testing web-based applications and APIs.
  

• Proficient in JavaScript.
  
• Experience with Manual Testing and Automated Testing methodologies.
  
• Hands-on experience with Cypress for test automation.
  
• Experience using Postman for API testing and validation.
  
• Strong understanding of REST APIs and API testing concepts.
  
• Strong SQL skills for database validation, data integrity checks, and troubleshooting.
  
• Basic knowledge of Git for version control.
  
• Familiarity with Ruby on Rails applications, including the use of Rails Console for data verification and troubleshooting.
  
• Experience creating and maintaining Requirement Traceability Matrices (RTM).
  
• Understanding of accessibility testing principles and WCAG standards.
  

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
  

• Strong analytical and problem-solving skills with exceptional attention to detail.
  
• Ability to identify, reproduce, document, and track software defects effectively.
  

• Excellent verbal and written communication skills, with the ability to effectively collaborate across teams.
  
• Ability to clearly communicate testing results, risks, and recommendations to technical and non-technical stakeholders.
  

• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  
• Comfortable working in an agile development environment with changing priorities.
  

• Experience working in Agile/Scrum environments.
  
• Experience with CI/CD pipelines and automated testing integration.
  
• Familiarity with cloud-based applications and services.