Software Principal Engineer

Reposted 6 Days Ago
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Grand Rapids, MI, USA
In-Office
143K-215K Annually
Expert/Leader
Industrial • Manufacturing
The Role
The Software Principal Engineer leads design and implementation of complex software systems for material handling, providing oversight, mentorship, and customer interactions while ensuring operational stability and high-quality delivery.
Summary Generated by Built In
Dematic Corp. has a need for a Software Principal Engineer in our Lifecyle Solutions & Services Modernizations and Upgrades (LSS MU) group. The ideal candidate will have experience working in the material handling industry and industrial automation. The primary responsibility for the Software Principal Engineer is to work with other members of the LSS MU team to provide technical guidance, execution support, and direction to project teams. This expert role also actively participates in the creation and application of standard processes to deliver consistent results for our customers.We offer:
  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be $143,200.00 - $214,800.00 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

    Tasks and Qualifications:

    This is What You Will do in This Role

    • Lead end‑to‑end system and software design for customer solutions, including architecture definition, technical specifications, and design reviews.
    • Develop high‑complexity software components (C, VB.NET, C#) while providing technical oversight and mentoring to other engineers.
    • Direct database architecture and development, including schema design, performance optimization, and complex data migrations (MSSQL, Oracle).
    • Serve as the primary technical interface for customers—participating in requirement discussions, presenting designs, and guiding technical decisions.
    • Lead system integration efforts across software, equipment, and on‑site systems; oversee FAT activities, demos, and customer acceptance testing.
    • Manage on‑site commissioning and validation, ensuring full system functionality and resolving complex issues.
    • Oversee deployment planning and execution for production changes, including backend updates, database changes, and GUI package releases.
    • Provide expert‑level go‑live support and ensure operational stability during customer rollout.
    • Mentor and develop engineering team members through guidance on design principles, coding standards, and technical best practices.
    • Responsible for developing, upgrading, retrofitting, testing and integrating various software warehouse logistics solutions efficiently to implement the required software solutions.
    • Balance and work on multiple projects simultaneously
    • Diagnose customer issues on new and existing projects.
    • Assist in the development of solutions to upgrade existing systems.
    • Communicate with customers and external team members on project requirements and solutions.
    • Provide engineering support as required.
    • Resolve incompatibility issues with older software on new hardware.
    • Upgrade existing software to newer versions.
    • Collaborate with highly cross-functional, Agile teams to build out new customer features and functionality.
    • Improve internal processes to make code deployment easier, faster and more consistent.
    • Play a critical role in system design, architecture, and execution. 
    • Travel across North America to customer sites to validate system functionality and testing (up to approximately 20%)

    What We are Looking For

    • BS in Computer Science, Software Engineering, or related discipline
    • At least 15+ years' experience in similar position in the industry
    • Working knowledge required in: Windows Server configurations, VMWare, HyperV, Java, database (ORACLE and MS SQL-Sever), Visual Basic, and C++; C#, Java Script
    • Excellent communication and customer service mindset
    • Organization, analytical, reasoning and problem solving.
    • Maintaining accurate and detailed records
    • Excellent team and communications skills
    • May provide technical assistance to support staff and other employees.
    • Passion for problem solving and executing with excellence.
    • Knowledge of industrial automation.

    Skills Required

    • BS in Computer Science, Software Engineering, or related discipline
    • 15+ years of experience in a similar role
    • Working knowledge of Windows Server configurations, VMWare, HyperV, Java, database (ORACLE and MS SQL), Visual Basic, and C++
    • Excellent communication and customer service mindset
    • Knowledge of industrial automation
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    The Company
    Hessen
    2,544 Employees
    Year Founded: 2006

    What We Do

    Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries. We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers. Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry. With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis. No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally. Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales

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