About Boomi and What Makes Us Special
Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.
How You'll Make An Impact
As a Software Principal Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.
This role is within the Advanced Support Engineering team which is uniquely positioned with responsibilities in both customer support as well as in software development. The team is responsible for Tier 3 customer support cases. As part of this role, you will investigate the most challenging customer issues, perform deep investigation into the product code base to identify root cause and assist with resolution of issues.
The Advanced Support Engineering team develops software changes across all Boomi products with a focus on improving the supportability of the products. You will also develop tools for direct delivery to customers in order to assist with their usage of the products.
The Advanced Support Engineer must demonstrate skills and interest in both software development as well as customer issue resolution.
What You Will Do
Be a key part of the full product development lifecycle of software applications offered by Boomi
Investigate and resolve complex customer issues; maintain high customer satisfaction
Work independently with a moderate level of guidance from engineering management
Work comfortably within a high pressure environment
Design, implement and unit test changes to Boomi products including enhancements, defect fixes and/or configuration adjustments
Recommend best practices and techniques to customers
Research, validate and recommend key solutions
Mentor other Boomi engineers, including design collaboration and code reviews
Be an active member of an Agile team, collaboratively realizing features through continuous development, test and delivery
The Experience You Bring
Bachelor’s or Master’s degree in Engineering or Computer Science
10+ years of commercial experience in software development using the Java programming language including the use of some IDE with a solid understanding of object oriented design concepts for delivering and maintaining a software product
Experience in designing and implementing highly scalable, high throughput web applications and backend systems
Technical understanding of SQL, Hibernate, XML and JSON
Knowledge of SOA concepts
Technical understanding of Web Services technologies including REST, SOAP and WSDL is required
Exposure to mature development processes including use of source code control systems like Git
Demonstrated comfort with videoconferencing systems such as Zoom and Microsoft Teams
Strong reading, writing and oral communication skills
Experience working with AI to automate work efforts and research knowledge
Bonus Points If You Have:
Knowledge of front end technologies, especially Javascript; GWT is a plus
Knowledge of Agile development methodology
Knowledge of Linux/Unix environments
Work experience within an enterprise software or web company is important
Experience with training an AI/ML model
#LI-NR1
Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.
All employment decisions are based on business needs, job requirements, and individual qualifications.
Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to [email protected]. This inbox is strictly for accommodations, please do not send resumes or general inquiries.
What the Team is Saying
What We Do
Boomi, the leader in AI-driven automation, enables organizations worldwide to connect everything, automate processes, and accelerate outcomes. The Boomi Enterprise Platform — including Boomi Agentstudio — unifies integration and automation along with data, API, and AI agent management, in a single, comprehensive solution, helping organizations radically simplify the complexity of enterprise software. Trusted by over 25,000 customers, with a user community of 250,000+ users, and supported by a network of 800+ partners, Boomi is driving agentic transformation — helping enterprises of all sizes achieve agility, efficiency, and innovation at scale.
Why Work With Us
Boomi boasts an award-winning work culture with an emphais on being transparent, innovative, accountable, true to our authentic selves, and winning together as One Boomi. As we grow rapidly, invest in talent, and cultivate careers, much opportunity exists for professional growth and participation in our vibrant culture and employee resource groups.
Gallery
Boomi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Boomi is committed to leveraging flexible work solutions for team members, whether it’s remote or providing co-working spaces across the country
