Software Pricing Operations Consultant

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"As the Software Pricing Operations Consultant within the Strategic Pricing team at FICO, you'll be responsible for working with a broad set of cross functional stakeholders to configure products in our quoting system . You will be responsible for deeply understanding FICO’s quote to cash operations and product strategies, detecting gaps in our ability to deliver novel products, collaborating with product, strategy and finance partners to design solution recommendations, assisting with release management, designing and documenting new processes built on feedback, building reports, analyzing data, and producing process documentation. Successful candidates will be able to work effectively within cross-functional teams to identify and gain agreement on business requirements, track all project tasks and issues and communicate project needs with leadership." - Hiring Manager

What You’ll Contribute

• Configure product data and understand it’s downstream implications across quote to cash and finance.

• Identify product packaging and quoting business requirements and system impacts.

• Lead in the analysis, design, testing, and implementation of new product configurations.

• Drive process and technical system improvements.

• Coordinate and lead cross-functional meetings, document decisions & follow-up on actions.

• Manage projects including tracking tasks, issues, system requirements, and risks.

What We’re Seeking

• Bachelor's degree OR equivalent experience and knowledge.

• 3+ years in complex business and technical environments.

• Strong project management methodology (PMP certification preferred).

• Technical and functional knowledge of Salesforce CPQ/RLM.

• Prior experience as a Business Analyst or Project Manager.

• Prior experience with New Product Introductions processes, Business Operations, Quote to Cash Operations.

• Demonstrated ability to drive process improvements, problem-solve, and produce results in a collaborative environment.

• A self–starter, motivated, detail oriented, has excellent problem-solving skills, and takes ownership of work. You must thrive on working with complex problems and identifying and creating solutions that address business needs, knowing how and when to present findings to executives and facilitate decisions.

• Solid organizational skills, process orientation, and attention to detail required.

• Able to think independently and consider cross-functional and downstream impacts.

• Staging and deploying product configuration data for a release (major, patch, and e-release).

• Troubleshooting of release blockers (hardware, configuration, code).

• Responding to incidents in a production environment, such as investigating and remediating possible service delivery failures.

Our Offer to You

• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.

• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.

• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

• The targeted base pay range for this role is: $102,000 to $160,000 with this range reflecting differences in candidate knowledge, skills and experience.
   

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Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy