Software Implementation Specialist

VIP is seeking a Warehouse Management Software Implementation Specialist to join the Installation Team. This position involves hands-on project management, direct relationships with existing and new customers, and a collaborative relationship with customer support.

Position Type: Full Time, Hybrid - will be required to report to our office in Colchester, VT

Starting Pay Range: $22.00 - $25.00/hour (Level 1)

Primary Responsibilities:

• Understand how VIP Software integrates with Warehouse Management best practices
• Install and setting up VIP Software and Solution Packages
• Train our customers and end-users
• Providing on-site/post-installation support, data conversion, hardware setup and process improvement during implementation
• Maintain relationships with key customer accounts
• Collaborate with customer support and development teams 
• Occassional evening and weekend availability required for implementations and follow-ups

Requirements:

• Experience working in warehousing, logistics, or inventory management
• College degree and at least one year of customer service experience preferred
• Must be self-motivated with the ability to work independently and as a part of a team
• Effective communication skills, both written and orally 
• 30-50% travel within the U.S. required
• Knowledge of beverage distribution or food distribution is a plus!

Benefits Include:

• Health Insurance
• Vision and Dental Expense Reimbursement
• 401k Match & Employer Contributions
• Life and Disability Insurance
• Health Savings and Flexible Spending Accounts
• Paid Parental Leave
• On-site Child Care Center (VT)
• On-site Fitness Center (VT)
• On-site Health Clinic (VT) 
• Discounted Gym Memberships
• Combined Time Off and Floating Holidays
• Flex and Hybrid Schedules 

All full time job offers are contingent upon passing a pre-employment drug screening and background check.