Software Implementation Manager

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in USA
Remote
60K-65K Annually
Senior level
Artificial Intelligence • Mobile • Robotics
The Role
Lead the software implementation team, combining technical support escalation engineering with program management. Oversee deployments of RADs robotics and AI solutions, manage escalations, coordinate cross-functional teams, ensure delivery quality, and drive operational processes for successful customer rollouts.
Summary Generated by Built In

About RAD

Robotic Assistance Devices (RAD) is at the forefront of the high-tech security landscape, pioneering robotics and artificial intelligence-based solutions that empower organizations with unprecedented insight. We tackle complex security challenges, stimulate new business innovations, and significantly reduce costs. Every robot and software solution are an in-house creation, ensuring total control over design, performance, quality, and the ultimate user experience. As we continue to grow, we are seeking to expand our software implementation group, the core of our Operations Team. This critical role blends the technical rigor of a support escalation engineer with program management capabilities.

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The Company
HQ: Ferndale, MI
88 Employees
Year Founded: 2016

What We Do

Robotic Assistance Devices (RAD) delivers artificial intelligence-based security solutions that empower organizations to enjoy the benefits of workflow automation, advanced security and supplemental concierge services. RAD’s eco-system of hardware, software, cloud ware, and mobile ware is maintenance free for end-users. Simple to deploy, simple to use. Uniquely cellular optimized so no network infrastructure needed. (Security-In-A-Box)

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