Software Engineer/Test Engineer

Capio Group is looking for an experienced Software Engineer/Test Engineer!
Full-time employee - Remote
Salary: $115,000 - $125,000

About Us:

Since 2010, we have been working with some of the largest government agencies in California, helping them to solve their greatest challenges. We are a small firm dedicated to big ideas and enjoy the rewards that come from hard work and commitment to our client base. We offer the salary and benefits of the bigger companies with the added bonus of a flexible workplace and a great work-life balance.
Scope of Work:
Capio Group is looking for an experienced Software Engineer/Test Engineer to work as part of a team to provide maintenance and operational support for the client’s multiple Salesforce Orgs. The team will be responsible for implementing system enhancements, developing new applications, and managing all phases of the Software Development Lifecycle for client’s orgs and their associated applications, including their integrations with other systems or applications.
As part of the team, the Software Engineer/Test Engineer will be responsible for tasks including but not limited to:
1. Maintenance and Operations

• Provide ongoing maintenance and operational support for all listed applications.
• Resolve production issues and bugs efficiently.
• Support enhancements and new feature development as needed.
• Manage data imports and outgoing registration emails to claimants where applicable.

2. Software Development Lifecycle (SDLC)

• Manage all phases of the SDLC for existing applications, including requirements gathering, design, development, unit testing, test planning, test preparation, and execution.
• Develop new applications as business needs arise, following the same SDLC phases.
• Provide comprehensive testing services including planning, strategy, entry and acceptance criteria, test data preparation, environment support, and UAT test scenarios and scripts.

3. Release Planning and Execution

• Perform release planning and execute code deployment activities across all environments (development, test, pre-production, and production) in coordination with Client stakeholders.
• Utilize Client tools for project planning, software development, release management, configuration management, and document testing activities, including defect tracking and resolution.

4. Agile Methodology and Enhancements

• Release enhancements, changes, and improvements, or address technical debt at least once a month using Agile methodology.
• Provide necessary artifacts and reflect these activities in monthly reports.

5. Reporting and Documentation

• Support ad-hoc reporting requests at both the Salesforce Org level and application level.
• Create and update system documentation including the System Design Documentation, System Security Plan (SSP), System Architecture Document (SAD), Information Systems Recovery Plan (ISRP), and Technical Support Protocol (TSP) for all applications.

6. Code Analysis and Security

• Support periodic code analysis with Veracode for all applications and immediately detect flaws to conform to Client policies.
• Support integration with Elastic for operational visualizations, usage trends, business insights, alert creation, and log availability for troubleshooting.

7. Testing and Issue Resolution

• Support various testing types including system testing, integration testing, heuristics testing, Application Security Assessment (ASA), User Acceptance Testing (UAT), Usability Experience (UX), and Customer Experience (CX).
• Investigate and resolve production issues, providing solutions as necessary.

8. Development and Support

• Gather requirements, design, develop, unit test, plan, prepare, and execute corrective, adaptive, perfective, and enhancement changes.
• Provide test planning, testing strategy, entry and acceptance criteria, test data preparation, environment support, test reports, test scenarios, and scripts for UAT.

9. User Management

• Support provisioning and de-provisioning of users based on customer requests.
• Salesforce Upgrades and Legislative Changes.
• Prepare, plan, facilitate, and update applications as necessary, including regression testing and support for periodic Salesforce upgrades.
• Analyze and implement necessary changes in response to legislative updates within contract constraints.

10. API Integration and Resource Management

• Support enhancements to API integrations between applications and other Client systems.
• Develop new APIs as needed based on evolving business requirements and integration needs.

11. Documentation and Deliverables

• Provide all document deliverables in electronic form using Microsoft Office tools, as appropriate.
• Submit deliverables established by the Work Authorization process along with the related Work Authorization.

12. Knowledge Transfer Documentation 

• Develop and maintain comprehensive documentation, including user guides, training materials, and system operation manuals. Ensure this documentation is regularly updated and accessible to Client’s staff, and provide training on how to use and update these resources.

13. On-Demand Support

• Offer on-demand support and training resources, such as recorded webinars, FAQs, and troubleshooting guides, to assist Client’s staff with ongoing questions or issues they may encounter.

14. Knowledge Sharing Sessions

• Organize knowledge-sharing sessions where vendor experts and Client’s staff can discuss challenges, share insights, and collaborate on solutions related to system use and development.

15. Feedback Mechanism

• Implement a feedback mechanism to collect input from Client’s staff on training effectiveness and areas for improvement. Use this feedback to refine training programs and ensure they meet staff needs effectively.

Mandatory Experience:

1. Must have a minimum five (5) years of experience in designing, developing, and executing test scripts: Experience must be with electronic data processing systems.
2. Must have a minimum five (5) years of experience as a test engineer involving each of the following:
   a. Various testing methods and techniques relevant to Salesforce, including functional testing, regression testing, and user acceptance testing.
   b. Experience with Salesforce-specific testing tools such as Provar, Salesforce Inspector, or similar tools for automation and functional testing.
   c. Testing Salesforce applications across different environments (e.g., Sandboxes, Production) and handling Salesforce-specific features like Apex, Visualforce, and Lightning components.
   d. Database scripting for data migration and validation in Salesforce contexts, including working with Salesforce data loaders or SOQL (Salesforce Object Query Language).
   e. Utilizing defect tracking tools compatible with Salesforce development environments, such as Jira or similar tools.
3. Must have a minimum three (3) years of experience as a test engineer on a technical implementation project involving each of the following:
   a. Salesforce multi-tiered architecture, including data access layers, business logic layers, and presentation layers.
   b. Full Software Development Lifecycle (SDLC) activities, including requirements gathering, design, development, testing, deployment, and maintenance in a Salesforce environment.
   c. Experience with Salesforce web services and APIs, such as RESTful APIs for integration and testing purposes.
   d. Working with Salesforce data models and understanding how data is accessed and manipulated within Salesforce.
4. Must possess a Bachelor’s degree in an IT-related or Engineering field: Additional qualifying experience may substitute for the required education on a year-for-year basis. A copy of the degree must be provided upon request.
5. Must be able to provide at least two (2) current references from previous engagements with other companies or government entities of similar size, scope, and type of service.

Desirable Experience:

1. Must have a minimum six (6) years of experience in designing, developing, and executing test scripts: Experience must be with electronic data processing systems.
2. Must have a minimum six (6) years of experience as a test engineer involving each of the following:
   a. Various testing methods and techniques relevant to Salesforce, including functional testing, regression testing, and user acceptance testing.
   b. Experience with Salesforce-specific testing tools such as Provar, Salesforce Inspector, or similar tools for automation and functional testing.
   c. Testing Salesforce applications across different environments (e.g., Sandboxes, Production) and handling Salesforce-specific features like Apex, Visualforce, and Lightning components.
   d. Database scripting for data migration and validation in Salesforce contexts, including working with Salesforce data loaders or SOQL (Salesforce Object Query Language).
   e. Utilizing defect tracking tools compatible with Salesforce development environments, such as Jira or similar tools.
3. Must have a minimum five (5) years of experience as a test engineer on a technical implementation project involving each of the following:
   a. Salesforce multi-tiered architecture, including data access layers, business logic layers, and presentation layers.
   b. Full Software Development Lifecycle (SDLC) activities, including requirements gathering, design, development, testing, deployment, and maintenance in a Salesforce environment.
   c. Experience with Salesforce web services and APIs, such as RESTful APIs for integration and testing purposes.
   d. Working with Salesforce data models and understanding how data is accessed and manipulated within Salesforce.
4. Must have a minimum one (1) year of experience with Salesforce-specific testing tools and frameworks, including automation tools like Selenium integrated with Salesforce.
5. Must have a minimum one (1) year of experience in Salesforce Sandboxes testing and the deployment processes.

Equal Opportunity Employer:
 

At Capio Group, our employees are our greatest asset and diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unyielding and is central to our mission and to our impact. We know that having diverse perspectives helps to generate better ideas to solve the complex problems of our diverse clients and the communities they serve.