Software Engineering Technical Leader - Hardware Diagnostic Engineer

Posted 6 Days Ago
Be an Early Applicant
San Jose, CA, USA
In-Office
166K-308K Annually
Senior level
Cloud • Information Technology • Internet of Things • Professional Services • Software
The Role
Develop Linux-based diagnostic test suites and BSPs for Cisco switches, perform hardware bring-up and system integration, collaborate with ASIC/hardware teams and vendors, debug hardware issues, and support manufacturing test and failure analysis to improve yield and test time.
Summary Generated by Built In
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Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

The Common Hardware Group (CHG) creates innovative hardware platforms central to the AI era, powering Cisco’s core Switching, Routing, and Wireless products for organizations globally. Our innovations in silicon, optics, and hardware platforms—like Silicon One—are shaping the technology industry. We're a global team of creative experts, bringing our unique backgrounds and bold ideas to push boundaries and help each other grow. Because full product development—from design to qualification to production—is within our team, we’re able to think differently, experiment more, and work quickly. Join us to power the future of the digital world!

Your Impact

Be part of the Cisco Common Hardware Group's QUAD (Quality and Diagnostics) team! This team works on Hyperscale network and Enterprise Data Center switches based on Cisco Silicon One ASIC. This is a unique opportunity to grow your technical skills and will allow for visibility and recognition across multi-functional teams within Cisco. We value motivated individuals who enjoy solving complex challenges and thrive in a collaborative, innovative environment.

In this role as Hardware Diagnostic Engineer, you will develop the diagnostics tests suites for cisco switches on Linux server using your embedded software development skills. You will work on new hardware system bring-up, collaborate with multi-functional teams including ASIC team, hardware team, vendors, and manufacturers to tackle complicated hardware issues and develop board support package (BSP) for ASIC bringing up and running SONiC. You will also support our manufacturing test team for failure analysis to improve product yield and shorten the test time.

Minimum Qualifications
  • Bachelor’s degree in Computer Engineering, Computer Science, or a related field with at least 8+ years of professional experience, or a Master’s degree with at least 6+ years of professional experience.
  • Minimum of 5 years of professional experience developing software using C/C++ and/or Python within a Linux environment.
  • Minimum of 5 years of experience in hardware-level programming and device driver development.
  • Demonstrated expertise in Linux hardware bring-up and system integration.
  • Proven experience working with microcontrollers and embedded peripherals including: I2C, PCIe, SPI, and MDIO.
Preferred Qualifications
  • Linux kernel device driver development experience.
  • Understanding of Layer 2 and Layer 3 network protocols and technologies such as TCP/IP.
  • Experience with Networking ASICs and PHY testing.
  • Experience with testing SSD, USB, NVRAM, or eMMC.
  • Experience with troubleshooting and debugging skills.
  • Familiarity with secure-boot, open-source tools, CMIS, and SFF standards (SFP, QSFP).
  • Experience with software quality processes.
  • Experience supporting mass production test.
Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $186,900.00 to $267,700.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

  • 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

  • Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

  • Additional paid time away may be requested to deal with critical or emergency issues for family members

  • Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;

  • 1% of incentive target for each 1% of attainment between 75% and 100%; and

  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$186,900.00 - $307,800.00

Non-Metro New York state & Washington state:

$166,300.00 - $274,100.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Skills Required

  • Bachelor's degree in Computer Engineering, Computer Science, or related field with 8+ years professional experience (or Master's with 6+ years).
  • Minimum of 5 years developing software using C/C++ and/or Python within a Linux environment.
  • Minimum of 5 years of experience in hardware-level programming and device driver development.
  • Demonstrated expertise in Linux hardware bring-up and system integration.
  • Proven experience working with microcontrollers and embedded peripherals including I2C, PCIe, SPI, and MDIO.
  • Linux kernel device driver development experience.
  • Understanding of Layer 2 and Layer 3 network protocols and technologies such as TCP/IP.
  • Experience with Networking ASICs and PHY testing.
  • Experience with testing SSD, USB, NVRAM, or eMMC.
  • Experience with troubleshooting and debugging skills.
  • Familiarity with secure-boot, open-source tools, CMIS, and SFF standards (SFP, QSFP).
  • Experience with software quality processes and supporting mass production test.

Cisco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.

  • Healthcare Strength Health coverage is described as robust with multiple plan options and access to onsite/virtual LifeConnections Health Centers on major campuses. Company materials also highlight mental-health resources and comprehensive preventive care, supporting strong core medical benefits.
  • Leave & Time Off Breadth Time away includes company‑wide recharge days, a paid birthday, a year‑end shutdown, and paid Critical Time Off for emergencies. Paid volunteer days further expand opportunities to step away and recharge.
  • Parental & Family Support Policies include a global minimum for paid parental leave for primary caregivers, caregiving concierge services, and on‑site children’s learning centers in select locations. In the U.S., family‑building support is consolidated under Carrot with a defined lifetime maximum, indicating structured assistance across fertility, preservation, adoption, and surrogacy.

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The Company
HQ: San Jose, CA
77,500 Employees
Year Founded: 1984

What We Do

Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

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