As a Software Engineering Manager within Store Payments & Infrastructure, you will lead teams running and evolving business-critical store systems, ensuring they are reliable in live trading environments. Working across multiple engineering teams and third-party partners, you will maximise delivery outcomes in a domain built on complex integrations with store hardware and external systems, improving how these platforms are designed, tested and operated at scale.
You will lead teams working across technologies including Micronaut, Spring Boot, Kafka, GitHub Actions, Azure Pipelines, Azure DevOps, Kubernetes, Docker, Azure Storage, Redis and Dynatrace. This role is ideal for a technology leader with experience delivering high-quality software in complex, production-critical environments while driving reliability, modernisation and engineering excellence.
Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.
What you'll do
Your key accountabilities will include:
• Being accountable for engineering excellence within your teams, from behaviours to operations, from technical direction to solution in production and from skills and growth to reputation.
• Cultivating self-management and accountability throughout the team via leadership, clear sense of purpose and thoughtful talent management.
• Leading alignment with the overarching technical strategy and working with the wider Technology organisation to craft it.
• Acting as a platform owner, applying product thinking to enable and empower store systems through improved reliability, scalability and developer productivity.
• Driving engineering performance, system reliability, speed of change and quality whilst supporting modernisation and reducing technical debt.
Who you are
Your skills and experience will include:
• Previous hands-on senior software engineering experience across complex, production-critical systems.
• Extensive software engineering experience across a variety of systems and technologies, including large-scale, live operational environments.
• Experience building and leading highly skilled engineering teams that deliver high-quality software in high-availability, customer-impacting systems.
• Strong understanding of system design, software architecture, cloud technologies, testing strategies, reliability engineering and DevOps principles.
• Experience working with technologies including Micronaut, Spring Boot, Kafka, Azure DevOps, Kubernetes, Docker and Azure services, alongside strong stakeholder management and people leadership skills.
- Java, Spring Boot, Micronaut & REST APIs
- Kafka Event Streaming
- Azure, Azure DevOps & Azure Storage
- Kubernetes, Docker & Microservices
- GitHub Actions, Azure Pipelines & CI/CD
- Redis, Dynatrace & Observability Tooling
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
#LI-Hybrid #LI-DB2
Skills Required
- Previous polyglot hands-on senior software engineer experience
- Excellent knowledge of modern web, mobile or backend technologies
- Several years' experience across large-scale, live operational systems
- Experience building and leading teams of senior software engineers in high-availability systems
- Strong understanding of system design, software architecture, cloud, and engineering methodologies
- Advocate of DevOps with ownership of systems in production (build it, run it)
- Strong understanding of testing strategies and reliability engineering in live environments
- Experience modernising legacy systems and managing technical debt
- Experience working in Agile environments and contributing to delivery practices
- Understanding of end-to-end solution lifecycles including deployment across large-scale store estates
- Experience working across distributed onshore/nearshore/offshore teams
- Strong stakeholder management, communication, and prioritisation skills
- Excellent people management, interpersonal, analytical, and problem-solving skills
- Ability to lead and line manage senior engineers and third-party technical partners
- Familiarity with Micronaut, Spring Boot, JUnit, Kafka, GitHub Actions, Azure Pipelines, Azure DevOps, Kubernetes, Docker, Azure Storage, Redis, Dynatrace
What We Do
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.
