Software Engineering Manager, Restaurant Tech

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Chicago, IL
Hybrid
130K-165K Annually
eCommerce • Food • Information Technology • Mobile • Cybersecurity • App development • Big Data Analytics
McDonald's feeds and fosters communities in more than 100 countries worldwide.
The Role
Company Description:
McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.
McDonald's Global Technology is here to power tomorrow's feel-good moments.
That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time.Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant.We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.
Check out the McDonald's Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.
Department Overview
Manager, Tech Lead collaborates with the Director of Software Engineering (RFM). You'll lead a team of developers committed to implementing new Services/features to support Restaurant Configuration that includes pricing, menu, pos layout, profile.
Responsibilities:
  • Lead end-to-end development of capabilities ensuring seamless integration of the product in the Restaurant Tech ecosystem. As a Tech leader, you will own the tech vision, solutioning, development and integration.
  • Develop and launch the capabilities that allow Restaurant Owners, Franchisees to configure restaurant profile, pricing, and menu data
  • Design scalable, flexible technical solutions that can be embraced globally while allowing for local market configuration.
  • Attend all squad level ceremonies and act as the leader of the Software Development Engineers (SDE's) of the respective squad. Own the output (quality and efficiency) of external vendor squads to ensure they are delivering to the standards required by McDonalds.
  • Ensure that delivered solutions are in line with architectural specifications, quality and security standards.
  • Partner with Experience Design and other Product teams to build easy-to-use application that will be intuitive and performant.
  • Solution Design: Collaborate with partners to grasp the business goals, user experience, and design prerequisites, and build technical solution designs that fulfill these requirements. Ensure the code development is confirming to the architectural, quality and security standards.
  • Development Squad Leadership: Managing squad capacity and ensuring the accurate mixture of skills and technical expertise required to deliver business objectives. Ensure engineers understand the business context and requirements of the solutions and products.
  • Continuous Engineering Improvement: Progress and champion standard methodologies within engineering. Ensure observability of systems and integrations within your domain to improve reliability and reduction of technical debt. Ensure security-based design to reduce customer and brand risk. Ensure high levels of testing coverage and end to end testing processes to derisk deployments.

Qualifications
  • Bachelor's degree in computer science or equivalent experience.
  • 5+ years of hands-on software development experience is required.
  • Experience with application frameworks/technologies like Java, Spring Boot, Angular
  • Experience hosting applications in any Cloud platform like GCP, AWS, or Azure preferred
  • Proficient in key architecture concepts and principles, including Domain-Driven Design, Microservices etc.
  • Experienced with owning quality and standard processes in automation and testing.
  • Proficiency in code refactoring, design patterns, developing user-centered designs, continuous deployment, building scalable applications, and ensuring application security.
  • Strong quantitative analysis skills; approach and skills in research and analysis
  • A passion for new technologies and strive to find ways to implement better tools and processes
  • Curious, passionate about tasks, and motivated to take initiative with a shown history of achieving results.
  • Strong interpersonal skills with ability to explain sophisticated technical decisions to non-technical partners.

Compensation
Bonus Eligible: Yes
Long - Term Incentive: Yes
Benefits Eligible: Yes
Salary Range
The expected salary range for this role is $129,800.00 - $165,490.00 per year
Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan.
McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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The Company
HQ: Chicago, IL
1,400 Employees
Year Founded: 1955

What We Do

McDonald’s is the world’s leading global foodservice retailer with over 38,000 locations in over 100 countries. We feed 68 million people every day and, along with our franchisees, employ 1.9 million people worldwide.

We're a household name across the globe, and we’re in the midst of a tech revolution in our business, doubling down on tech and creating a tech ‘recipe’ that is almost as proprietary as our Big Mac sauce®. Our tech organization is made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, edge computing.

Why Work With Us

You'll work on industrial-scale products and platforms, alongside diverse, global teams who are always hungry for a challenge. We invest more than $1 billion in tech every year and have countless projects in AI, ML Image/Voice Recognition, IoT, robotics, edge computing and more. Bonus: see your family and friends use your work across the world.

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