Software Engineering Manager, Front End

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster®  and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ®  app daily.

This position is responsible for applying Software engineering knowledge to the day to day functional management of a team related to the development and implementation of Web, Apple iOS App, and Google Android App, projects, or processes. The projects could consist of New Product Development, Productivity, Sustaining or Advanced Development projects. This individual will be expected to contribute to making the myQ Software product, via its front-end interfaces, a best-in-class, competitive and interactive user experience. The ideal person will have the ability to solve complex software engineering problems, recognize gaps in process and recommend solutions.

This position is responsible for the planning of resources and project planning for software engineering projects with in the line of business they are assigned. The manager will plan and track these projects to ensure they are completed on time with quality and done in accordance with the Software engineering’s community of practice, tools, methodologies, and processes. He or she will be responsible for estimating and coordinating technical effort based on product requirements, and then adhering to those estimates.

This position is responsible for the recruiting, onboarding, retaining, scheduling and direct supervision of Software Engineer(s) or Software Supervisor(s). This position will be responsible for planning and tracking a financial budget.

Additionally, this position will establish and enforce guidelines, best practices, and provide technical leadership and conduct continuous improvement activities for mobile app developers. This position will be responsible for managing and coordinating the activities of consultants both local and remote, with focus on the ‘presentation layer’ technologies of an ‘Internet of Things’ consumer facing connectivity software product. This position requires frequent interactions with marketing, strategic Lines of Businesses, and Engineering. As a technical leader of the myQ product mobile app development team, he or she will have recent prior experience with web and native based smart phone applications for popular device platforms, such as Apple and Android.

Job Responsibilities:

• Responsible for the day to day management of on time, on budget and quality functional project execution for one team to ensure system reliability
• Responsible for 18 month project forecasting for one team; accountable for direct reports project time accounting
• Responsible for the functional design approach and technical feasibility for multiple projects, with input from key technical personnel from a single team
• Ensure functional process compliance
• Maintain standards based documentation across various architectural views (Conceptual, Logical and Physical) and tiers (Presentation, Business Logic and Storage)
• Responsible for meeting and monitoring key performance indicators (KPIs) for functional group
• Ensure Architectural principals and standards are clearly defined, documented, communicated and maintained across project and product lifecycles
• Manage the code branching strategy and release process, including verification steps for any mobile application and websites during the development, to QA, to production steps
• Maintain and mature multi-platform continuous integration and continuous deployment processes and tools
• Lead continuous improvement initiatives within the functional area
• Execute 1-3 year technology roadmap projects
• Responsible for annual expense and capital budget planning and tracking for their team
• Monitor and create training plans for direct reports that improves the core competencies of the functional area or business area
• Review and approve the functional deliverables, pull requests and Change Approval Board (CAB) tickets for all direct reports
• Ensure design quality through participation in design reviews for projects supported by team; serve on Change Authorization Board as an alternate as needed
• Responsible for complying with the security requirements set forth by the Information Security team and the established ISO 27001 Security Roles, Responsibilities, and Authorities Document found in the ISMS Document Library
• Builds key cross functional relationships with other functional areas in operations and development.­ Proactively collaborates with the End to End Software Architecture and back-end MyQ technical teams to maintain a best-in-class, branded and consumer facing connectivity product experience
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
• Protect Chamberlain Group’s reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, or related field
• An advanced degree in directly applicable area of study may substitute for up to two (2) years of job related experience
• Minimum of 7 years experience developing iOS, Android, or Web applications is required
• Minimum 3 years leadership experience in software development is required
• Experience in creating technical documentation is required
• Deep understanding of Agile methodologies and Scrum is required
• Ability to travel up to 10% of the time domestically and internationally

Knowledge, Skills, and Abilities:

• Expert understanding in one of the following development platforms and skills is required:
• 1) iOS application development skills including XCode, Cocoa Touch, iOS SDK, Objective-C and Swift is required
• 2) Android application development skills including Java and Kotlin
• 3) Web application development skills including Javascript, Javascript frameworks, HTML, and CSS
• Expertise of UI patterns such as model-view-controller (MVC) and model-view-view model (MVVM) is required
• Expertise in RESTful services and the JSON file format is required
• Ability to work on multiple projects in a fast-paced work environment is required
• Ability to work independently as well as part of a team is required
• Ability to lead junior and senior engineers on projects of high complexity is required
• Ability to recognize issues in existing software and put together improvement plans is required
• Strong analytical and problem solving skills are required
• Excellent communication skills and the ability to work cross functionally with back end and quality engineers is required
• Strong ability to interface with Product Owners and Scrum Masters for ticket/issue management is required
• Strong ability to estimate work, support project plan creation, and report out progress to functional management at a platform level is required
• Understanding of CI/CD (continuous integration/continuous delivery) tools, frameworks and deployment processes is required

The pay range for this position is $97,700.00 - $184,175.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.  

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.