Kard is building commerce media infrastructure that connects financial institutions, financial-services platforms, and merchants through data and merchant-funded rewards. As our reach expands, we are building for a step-change in scale, and for opportunities ranging from more relevant rewards and marketer intelligence to new commerce and distribution models.
As Software Engineering Manager, Data, you will lead a 12-person multidisciplinary team spanning data engineering, analytics engineering, data science, machine learning engineering, and data support. Together, these functions own the systems and workflows that move, model, analyze, and operationalize Kard’s data, while supporting both customer-facing product development and the day-to-day needs of our go-to-market teams.
Reporting to the Director of Data & Platform, you will have significant autonomy to shape the team, set technical direction, and determine how we invest across platform development, product integration, automation, and stakeholder support. This is a technical management role: you will not necessarily write production code every day, but you should be able to evaluate architecture, review code and technical designs, guide implementation decisions, and contribute directly when useful.
Responsibilities- Lead, coach, and develop a multidisciplinary team across data engineering, analytics engineering, data science, machine learning engineering, and data support.
- Set the technical direction for Kard’s data platform, improving its scalability, reliability, maintainability, and usefulness across the organization.
- Increase automation and self-service while reducing manual workflows, recurring operational work, and unnecessary touch points across the Data team.
- Partner with Engineering and Product to integrate data, analytics, and machine learning capabilities into Kard’s products and production systems.
- Ensure Kard’s go-to-market teams have timely access to accurate, actionable data, while turning recurring requests into durable and scalable capabilities.
- Establish clear priorities, ownership, and delivery practices across a portfolio that includes platform investments, product work, analytical needs, and operational support.
- Guide architectural decisions and technical tradeoffs across data pipelines, analytics systems, production models, internal tooling, and data services.
- Build a healthy, accountable team through clear expectations, direct feedback, career development, thoughtful hiring, and strong collaboration across disciplines.
- Experience managing a technical team working across data engineering, analytics, data science, machine learning, or related software engineering disciplines.
- The technical depth to assess system designs, review code and implementation approaches, and provide credible guidance to experienced engineers and data practitioners.
- Working fluency across modern data platforms, data modeling, pipelines and orchestration, analytics systems, machine learning lifecycles, cloud infrastructure, and production software practices.
- A record of improving technical platforms, automating manual processes, and creating systems that scale with the needs of the business.
- Experience managing a team with a mix of foundational platform work, product development, stakeholder-driven requests, and operational responsibilities.
- Strong judgment about when to build reusable capabilities, when to solve an immediate business need, and how to make those tradeoffs clear to stakeholders.
- The ability to partner effectively with both Engineering and go-to-market teams, translating different needs and constraints into coherent priorities.
- Experience setting expectations, managing performance, supporting career growth, and developing senior technical individual contributors.
- The communication and organizational skills to operate with a high degree of autonomy while maintaining alignment with company and engineering leadership.
- Commitment to fostering an inclusive work environment and actively contributing to team growth and cohesion.
- U.S. core business hours availability and willingness to travel for company meetings.
- Experience working with fintech, payments, card-linked offers, loyalty, or other transaction-intensive products.
- Experience operating production machine learning systems or integrating models and decisioning capabilities into customer-facing products.
- Experience with high-volume batch and real-time data systems.
- Familiarity with technologies such as Databricks, dbt, AWS, Kubernetes, and Terraform.
Kard recognizes the unique value each of us brings to our collective success. As part of our remote-first team, you'll have the autonomy to influence our trajectory, actively contributing to the growth of our business and the evolution of our company culture. By embodying our core values of Initiative, Openness, and Humility, you will not only witness but directly foster an inclusive and dynamic work environment, from the executive level down.
Our competitive benefit plan includes:- Flexible PTO, with a minimum requirement to take one day off a quarter, ten days a year, promoting mental well-being
- Observance of 11 Federal Holidays, plus an additional day each for Black Friday and Christmas Eve (US employees only)
- Health, Dental and Vision Insurance
- 401k with employer match (US employees only)
- Coworking space and WFH setup reimbursement
- Company Offsites for planning, team-building, and networking
Skills Required
- Experience managing a technical team across data engineering, analytics, data science, machine learning, or related software engineering disciplines
- Technical depth to assess system designs, review code and implementation approaches, and guide experienced engineers and data practitioners
- Working fluency across modern data platforms, data modeling, pipelines and orchestration, analytics systems, machine learning lifecycles, cloud infrastructure, and production software practices
- Experience improving technical platforms, automating manual processes, and building scalable systems
- Experience managing teams combining platform work, product development, stakeholder requests, and operational responsibilities
- Strong judgment in balancing reusable capabilities with immediate business needs
- Ability to partner effectively with Engineering and go-to-market teams
- Experience setting expectations, managing performance, supporting career growth, and developing senior technical contributors
- Strong communication and organizational skills with the ability to operate autonomously
- Commitment to fostering an inclusive work environment and contributing to team growth and cohesion
- Availability during U.S. core business hours
- Willingness to travel for company meetings
- Experience with fintech, payments, card-linked offers, loyalty, or transaction-intensive products
- Experience operating production machine learning systems or integrating models into customer-facing products
- Experience with high-volume batch and real-time data systems
- Familiarity with Databricks, dbt, AWS, Kubernetes, and Terraform
What We Do
Kard’s rewards-as-service platform makes loyalty more rewarding by simplifying the rewards experience for cardholders, financial institutions, and merchants. Utilizing the Kard API, financial institutions — including neobanks, traditional banks, and any other card issuer — can quickly and easily build their own customizable rewards program, driving cardholder engagement and loyalty by connecting users to the brands they love and rewarding them for everyday purchases. Powering rewards for over 45 million cardholders in the Kard issuer and partner network, Kard drives new customer acquisition and loyalty for thousands of in-store and online merchants across the US. Learn more at www.getkard.com.
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