The Role
Lead the architecture, development, deployment, optimization, and production support of scalable cloud-native Generative AI and Agentic AI platforms. Design multi-agent systems and high-performance backend APIs, operate mission-critical AI workloads, improve reliability and performance, ensure responsible and compliant AI practices, and mentor junior engineers through technical guidance and design reviews.
Summary Generated by Built In
Requisition Number: 2381002
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Architect, design, and deliver scalable, secure, cloud-native AI platforms
- Lead development of Generative AI and Agentic AI solutions, including multi-agent systems
- Own end-to-end AI service lifecycle: design, development, deployment, performance tuning, and production support
- Perform deep performance profiling, optimization, and reliability improvements for backend AI systems
- Collaborate with product, architecture, security, and governance teams to ensure compliant and responsible AI
- Mentor junior engineers; provide technical guidance and design reviews
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Graduate degree or equivalent experience
- B.Tech / M.Tech in Computer Science or AI or relevant field
- 6+ years of experience working on Machine learning and Agentic AI solutions building towards Process and Tasks Automation for complex business processes
- Solid hands-on experience with FastAPI, including high-performance asynchronous implementations
- Proven experience designing large-scale backend systems and APIs
- Extensive hands-on experience with GCP or Azure, or AWS
- Experience deploying and operating mission-critical AI workloads in production
- Deep experience with vector databases (e.g., Redis, ChromaDB, or equivalent)
- Expert-level experience with Docker
- Solid experience with performance testing, stress testing, and system optimization
- Solid working knowledge of Kubernetes, including scaling, resiliency, and troubleshooting
- Solid understanding of cloud architecture, networking, IAM, security, and cost optimization
- Expert-level proficiency in Python
- Proven solid command of SQL and NoSQL databases, indexing strategies, and performance tuning
- LLMs and agentic AI architectures
- Multi-agent frameworks
- Google ADK, Anthropic MCP, or similar platforms
- Proven advanced skills in prompt engineering, evaluation frameworks, and AI observability
- Proven ability to identify architectural bottlenecks and propose scalable solutions
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Graduate degree or equivalent experience
- B.Tech or M.Tech in Computer Science, AI, or a relevant field
- 6+ years of experience building machine learning and Agentic AI solutions for process and task automation
- Hands-on experience with FastAPI, including high-performance asynchronous implementations
- Experience designing large-scale backend systems and APIs
- Extensive hands-on experience with GCP, Azure, or AWS
- Experience deploying and operating mission-critical AI workloads in production
- Deep experience with vector databases such as Redis, ChromaDB, or equivalent
- Expert-level experience with Docker
- Experience with performance testing, stress testing, and system optimization
- Working knowledge of Kubernetes, including scaling, resiliency, and troubleshooting
- Understanding of cloud architecture, networking, IAM, security, and cost optimization
- Expert-level proficiency in Python
- Strong command of SQL and NoSQL databases, indexing strategies, and performance tuning
- Experience with LLMs and Agentic AI architectures
- Experience with multi-agent frameworks
- Experience with Google ADK, Anthropic MCP, or similar platforms
- Advanced skills in prompt engineering, evaluation frameworks, and AI observability
- Ability to identify architectural bottlenecks and propose scalable solutions
Optum Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
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Retirement Support — A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
