Software Engineering Associate Director - HIH - Evernorth
Position Summary:
The Software Development Associate Director provides hands on leadership, management, and thought leadership for a Delivery organization enabling Cigna's Technology teams. This individual will lead a team based in our Hyderabad Innovation Hub to deliver innovative solutions supporting multiple business and technology domains within Cigna. The focus of the team is to build innovative go-to-market solutions enabling business while modernizing our existing asset base to support business growth. The Technology strategy is aligned to our business strategy and the candidate will not only be able to influence technology direction but also establishing our team through recruiting and mentoring employees and vendor resources. This is a hands-on position with visibility to the highest levels of the Cigna Technology team. This leader will focus on enabling innovation using the latest technologies and development techniques. This role will foster rapidly building out a scalable delivery organization that aligns with all areas within the Technology team. The ideal candidate will be able to attract and develop talent in a highly dynamic environment.
Job Description & Responsibilities:
- Provide leadership, vision, and design direction for the quality and development of the US Medical and Health Services Technology teams based at the Hyderabad Centre .
- Work in close coordination with leaders and teams based in the United States, as well as contractors employed by the US Medical and Health Services Technology team who are based both within and outside of the United States, to deliver products and capabilities in support of Cigna's business lines.
- Provide direction to teams ensuring the team is meeting the following objectives: Design, configuration, implementation application design/development, and quality engineering within the supported technologies and products.
- Hands-on people manager who has experience leading agile teams of highly talented technology professionals developing large solutions and internal facing applications. They are expected to work closely with developers, quality engineers, technical project managers, principal engineers, and business stakeholders to ensure that application solutions meet business/customer requirements.
- A servant leader mentality and a history of creating an inclusive environment, fostering diverse views and approaches from the team, and coaching and mentoring them to thrive in a dynamic workplace.
- A history of embracing and incubating emerging technology and open-source products.
- A passion for building highly resilient, scalable, and available platforms, rich reusable foundational capabilities and seamless developer experience while focusing on strategic vision and technology roadmap delivery in an MVP / iterative fast paced approach.
- Accountable for driving towards timely decisions while influencing across engineering and development delivery teams to drive towards meeting project timelines while balancing destination state.
- Ensure engineering solutions align with the Technology strategy and that they support the application’s requirements.
- Plan and implement procedures that will maximize engineering and operating efficiency for application integration technologies.
- Identify and drive process improvement opportunities.
- Proactive monitoring and management design of supported assets assuring performance, availability, security, and capacity.
- Maximize the efficiency (operational, performance, and cost) of the application assets.
Experience Required:
- 16 to 19 years of IT and business/industry or equivalent experience preferred, with at least 5 years of experience in a leadership role with responsibility for the delivery of large-scale projects and programs.
- Leadership, cross-cultural communication, and familiarity with wide range of technologies and stakeholders.
- Strong Emotional Intelligence with the ability to foster collaboration across geographically dispersed teams.
Experience Desired:
- Recognized leader with proven track record of delivering software engineering initiatives and cross-IT/business initiatives.
- Proven experience leading/managing technical teams with a passion for developing talent within the team. Experience with vendor management in an onshore/offshore model.
- Experience in Healthcare, Pharmacy and/or Underwriting systems.
- Experience with AWS.
Education and Training Required:
- B.S. degree in Computer Science, Information Systems, or other related degrees;
- Industry certifications such as AWS Solution Architect, PMPSSSS or Six Sigma Green Belt are also ideal.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Skills Required
- 16 to 19 years of IT and business/industry experience
- At least 5 years in a leadership role delivering large-scale projects and programs
- Hands-on people manager experience leading agile teams of developers, quality engineers, and technical PMs
- Leadership, cross-cultural communication, and familiarity with a wide range of technologies and stakeholders
- Strong emotional intelligence and ability to foster collaboration across dispersed teams
- B.S. degree in Computer Science, Information Systems, or related field
- Experience with AWS
- Experience in Healthcare, Pharmacy, and/or Underwriting systems
- Experience with vendor management in an onshore/offshore model
- Industry certifications (e.g., AWS Solutions Architect, PMP, Six Sigma Green Belt)
Cigna Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cigna and has not been reviewed or approved by Cigna.
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Strong & Reliable Incentives — Strong bonus outcomes are frequently highlighted, with annual bonuses described as really good alongside above-average salary levels. Stock or long-term incentive elements are also noted as part of the overall package in some roles.
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Leave & Time Off Breadth — Time-off benefits are portrayed as a meaningful part of total rewards, including generous PTO and flexibility that can enhance the perceived value of compensation. Flexible work-from-home arrangements are repeatedly linked with satisfaction about the overall package.
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Healthcare Strength — Health coverage is described as broad in design, with preventive care often covered at no charge in-network and options like virtual care and wellness incentives. A large provider network and strong digital tools are positioned as practical advantages when using benefits.
Cigna Insights
What We Do
At Cigna, we're more than a health insurance company. We are your partner in total health and wellness. And we’re here for you 24/7 – caring for your body and mind. As a global health service company, Cigna's mission is to improve the health, well-being, and peace of mind of those we serve by making health care simple, affordable, and predictable. Our values are the core of our culture. Our values guide how all 74,000 of us around the world work together, serve our customers, patients, clients, communities, and deliver on our mission.
