ABOUT EVERNORTH:
Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable, and simple health care,
we solve the problems others don’t, won’t or can’t.
Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.
We are always looking upward. And that starts with finding the right talent to help us get there.
Position Overview
As an Associate Advisor, you will be involved in design, development, testing of Pega PRPC (Pega Rules Process Commander) and related infrastructure. You will be in direct contact with technical leads, delivery managers, system architects, on- and off-shore team members as well as other engineers. Assesses risk associated with new software implementations. Reviewing and guiding the code of other team members through reviews. This role is empowered and accountable to Triage, debugging, surveillance & monitoring. Professional growth of knowledge across both technical and operational domains is required. Expectations include innovation and critical thinking leading to decision making driving towards efficient, simple solutions answering to complex business needs. Represents and promotes QA methodology across Pharmacy+ divisions
Responsibilities
• Analyze, design and support implementation of business specific Pega solutions
and/or frameworks.
• Responsible for implementing technical solutions on Pega 8.8.X, and Pega Healthcare
Management
• Ability to create reusable components that can be leveraged across the enterprise for
providing top-notch customer experience
• Ability to translate complex business requirement into functional technical
requirements using Pega Systems BPM methodology.
• Good hands on implementing PEGA integration services, good understanding of
PEGA new case management features.
• Perform regular code and design reviews.
• Assist with planning and execution of unit, integration and user acceptance testing.
• Provide regular updates to product owners and management on project progress and
outstanding issues
• Takes responsibility for resolving escalations and reporting back to operations
leadership as needed
• Participates in peer-reviews of solution designs and related code and configurations.
• Supports packaging and deployment of releases
• Analyzes and resolves technical and application problems and monitors the
performance of internal systems
• Attends scrum ceremony meetings and design sessions. Maximize the efficiency
(operational, performance, and cost) of the application assets.
Qualifications
Required Skills:
• Excellent technical understanding of Pega Rules Process Commander (PRPC) and
Pega product knowledge
• Experience in building and implementing model-driven, enterprise-level business
solutions.
• Proven experience in all phases of software development including design,
configuration, testing, debugging, implementation, and support of large-scale, business
centric and process-based applications.
• Experience in business process modeling or flow charting
• Excellent problem-solving skills specifically triaging of technical issues including
querying backend SQL databases
• Experience with alerting and monitoring tools to ensure adherence to service level
agreements.
• Good written and oral communication skills
• Pega certified CLSA (at least part 1) or CCSA with knowledge of Java frameworks
Required Experience & Education:
• Bachelor’s degree in Computer Science or a related discipline strongly preferred,
• 10+ years’ experience with at least 7 years of Pega technology and Pega PRPC
implementation experience
Location & Hours of Work
• Full-time position, working 40 hours per week. Expected overlap with US hours as
appropriate.
• Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work
remotely as required (3 days WFO and 2 days WAH).
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Top Skills
What We Do
At Cigna, we're more than a health insurance company. We are your partner in total health and wellness. And we’re here for you 24/7 – caring for your body and mind.
As a global health service company, Cigna's mission is to improve the health, well-being, and peace of mind of those we serve by making health care simple, affordable, and predictable.
Our values are the core of our culture. Our values guide how all 74,000 of us around the world work together, serve our customers, patients, clients, communities, and deliver on our mission.
