Responsibilities:
- Design and implement server projects, such as a zoom messaging and notifications platform.
- Implement and monitor system performance metrics, identifying root causes of failures and vulnerabilities.
- Analyze, pinpoint, and resolve system issues to ensure that the system is robust and scalable.
- Be responsible for the stability of platform infrastructure, regularly conducting drills and verifications to ensure their reliability and stability.
- Write clear and detailed technical documentation to document system architecture and design.
- Provide guidance and training to team members on best practices in reliability engineering and distributed computing principles.
- Collaborate with cross-functional teams to ensure systems meet business requirements.
What we're looking for:
Requires a Bachelor's degree in Computer Science, Computing Science, a related field, or a foreign degree equivalent. Must have 4 years of experience in job offered or related occupation. Must have 4 years of experience in:
- 4 years of experience designing and implementing distributed systems that handle large numbers of users;
- 4 years of experience implementing automated tests and debugging tools to support the services;
- 4 years of experience working with cross functional teams and stakeholders including R&D and DevOps teams to jointly ensure product stability and reliability;
- 4 years of experience designing and implementing tools to support maintenance of high volume server side systems;
- 4 years of experience building support for monitoring, tracing requests in a highly distributed server side platform;
- 4 years of experience using Go programming language to improve and extend the capabilities of server platform;
- 4 years of experience using Java programming language to implement services and platform tools including development of automated tools and management systems;
- 4 years of experience using Go and Shell scripts to write automated tests to exercise various use cases; and
- 4 years of experience designing and implementing containerized solutions using Docker and K8s for distributed high performance services.
- Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S. Position does not require domestic or international travel.
Zoom Communications, Inc.
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Salary Range or On Target Earnings:
Minimum:
$226,138.00Maximum:
$228,700.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.
Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
Skills Required
- Bachelor's degree in Computer Science or related field
- 4 years of experience designing and implementing distributed systems
- 4 years of experience implementing automated tests and debugging tools
- 4 years of experience working with cross-functional teams
- 4 years of experience designing and implementing tools for high volume server systems
- 4 years of experience in monitoring and tracing requests
- 4 years of experience using Go programming language
- 4 years of experience using Java programming language
- 4 years of experience using Go and Shell scripts for automated tests
- 4 years of experience designing with Docker and Kubernetes
Zoom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zoom and has not been reviewed or approved by Zoom.
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Healthcare Strength — Health coverage includes multiple plan options with employer-paid life and disability, plus free dental and vision for employees and dependents. This breadth signals strong protection across core medical needs.
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Equity Value & Accessibility — Equity via RSUs and an ESPP is a meaningful part of total compensation. Stock-based rewards are positioned as a strong contributor to overall value.
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Leave & Time Off Breadth — Flexible vacation for exempt roles, PTO accrual for hourly roles, and company holidays provide broad time-off coverage. Paid parental leave, family-forming support, and wellbeing resources further expand leave-related support.
Zoom Insights
What We Do
Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom platform you know and love. 💙 Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home








