Role Purpose
- Designs, implements, tests and documents complex software applications
- Provides effective communication with geographically distributed team members
- Ensures quality through design/code reviews, TDD and BDD practices
- Escalates urgent issues to Engineering Management
- Can provide peer advisement to other Software and Associate Software Engineers, through code/design reviews and peer-programming efforts
- Interacts with Business Analyst to ensure that specifications are satisfied
- Communicates design, reliability and maintenance problems to appropriate internal resources
- A Software Engineer may function in a Support Role with the following added responsibilities:
- Responsible for debugging, troubleshooting and developing technical solutions in the form of software patches related to software and setup errors
- Creates workaround solutions when product procedures have failed and ensures issues are resolved in a timely fashion
- Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources
Responsibilities
- BS in Computer Science, Software Engineering or other related degrees, or relevant experience
- Minimum of 3 years of experience in software development
- Strong proficiency in HTML, CSS and core JavaScript concepts
- Experience with JavaScript frameworks
- Experience with JavaScript libraries management using NPM
- Professional experience of ReactJS (functional components)
- Strong experience with TypeScript
- Experience with Redux and/or Context API
- Solid understanding of core web concepts
- Experience consuming REST-based web services
- Experience of browser dev tools for debugging and trouble shooting
- Knowledge of cross-browser compatibility concerns
- Knowledge of an IDE e.g. WebStorm or VS Code
Education
A degree or post graduate qualification in Computer Science or Software Engineering
About Us At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.Skills Required
- Minimum of 3 years of experience in software development
- Strong proficiency in HTML, CSS and core JavaScript concepts
- Professional experience of ReactJS (functional components)
- Strong experience with TypeScript
- Experience consuming REST-based web services
- Knowledge of cross-browser compatibility concerns
Verint Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Verint and has not been reviewed or approved by Verint.
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Strong & Reliable Incentives — Feedback suggests incentive compensation for go-to-market roles is structured competitively, with attractive on-target earnings cited in sales. Variable or bonus pay appears to be part of the package in several tracks.
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Leave & Time Off Breadth — Feedback suggests paid time off and holidays are a strength, with generous PTO and personal holidays frequently highlighted. Flexible work schedules and remote/hybrid options further support time away and balance.
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Parental & Family Support — Employer materials highlight company-paid parental leave, adoption assistance, and fertility support. Feedback suggests these family-oriented programs are part of a comprehensive global offering.
Verint Insights
What We Do
Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com
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