Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
As a Software Engineer at Uniphore, you will be integral to the development and enhancement of data platform and data agents that are at the core of our product offerings. You will collaborate with cross-functional teams of engineers, and product managers to build scalable, reliable, and high-performance software systems.What You'll Do
- Design, develop and implement AI applications, staying updated on advancements in AI technology, and contributing to the company's AI strategy.
- Design and implement applications using BigData technologies..
- Design and implement distributed applications using cloud specific services.
- Implement Hybrid cloud approaches to handle data synchronization in between on-premises and on cloud.
- Implement an elastic and serverless platform for data warehousing, which can work seamlessly on different clouds.
- Bachelor's or Master's degree in Computer Science, Information Technology, or equivalent.
- 1-3 years of experience in Software Development
- Strong expertise in Spark, Java/Python, and API code development
- Experience with cloud platforms like AWS, GCP, or Azure
- Experience with databases like Postgres, MongoDB, or MySQL.
- Strong problem solving and programming skills
- Excellent oral and written communication skills
- Motivated towards working in a startup environment
- 1+ years working on scalable distributed systems
- Experience with developing software using a broad range of data source connectors, including JDBC, TPT, RestAPI, Kafka
- Experience with BigData technologies like Spark etc..
- Experience with Cloud Data Warehouses like Snowflake or BigQuery.
- Experience building AI-powered applications using Python
- Understanding of machine learning lifecycle: data ingestion, training, fine-tuning, evaluation, and deployment.
- Eexperience with agentic frameworks such as: LangChain, AutoGPT, CrewAI, MetaGPT, LangGraph, or similar.
- Working knowledge of Kubernetes (K8s)
- Hands-on experience or familiarity with cloud platforms such as AWS, Azure, or GCP
Location preference:
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
Top Skills
What We Do
Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. We make it possible for every voice, on every call, to be truly heard.
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