Acoustic Connect is a customer engagement platform built for modern lifecycle marketing, giving direct-to-consumer brands the Performance Edge to turn consumer intent into personalized messages across email, SMS, WhatsApp, mobile push, and web.
At the heart of it all is Audience – the team that manages millions of contacts across hundreds of customers. When brands trust us with their data, your code keeps that promise. You'll build the systems that ingest, validate, store, and serve contact data at scale. Fast. Accurate. Reliable. Because every feature we ship depends on it.
Our StackWe're proud of the tools we use and invest in keeping them current:
Runtime & API: TypeScript, Node.js, AWS Lambda, GraphQL (Cosmo Federation)
Messaging & Data: Confluent Kafka, MongoDB Streams, MongoDB Atlas, Snowflake
Infrastructure & Operations: AWS, Terraform, Launch Darkly, Datadog
AI: Claude / Anthropic
What You'll Actually Do- Build and maintain services that manage contact data at scale
- Design APIs and data pipelines that handle high-throughput ingestion and real-time updates
- Ensure data integrity across complex workflows—imports, deduplication, validation
- Write production TypeScript/Node.js code in a serverless AWS environment
- Work closely with product and platform teams to evolve our core data architecture
Requirements
4+ years building production software, with solid experience in:
- TypeScript / Node.js — our primary stack
- AWS (Lambda or similar serverless patterns)
- GraphQL — we run a federated architecture with multiple subgraphs, so you should understand how graphs compose
- Message Services — understanding of event-driven architectures, stream processing concepts (Kafka, MongoDB Change Streams, or similar)
You care about data correctness, think in systems, and know that "it works" isn't the same as "it's reliable."
Even Better If You Have- Experience with MongoDB or Snowflake
- Background in SaaS, multi-tenant platforms, or customer data infrastructure
- Terraform and CI/CD experience (infrastructure as code, automated deployments)
- Take ownership of reliability—not just features
- Like solving hard data problems where scale matters
- Prefer small, autonomous teams over layers of process
Top Skills
What We Do
Acoustic is a global marketing and customer engagement provider delivering solutions that give brands a deeper understanding of their customers and the ability to act in the moments that matter. Our mission is to help brands build closer customer connections through data-driven visibility and personalized engagement. We know that marketers need powerful solutions that enable them to transform how their brand connects with customers — not tools that limit their potential and complicate their day-to-day. Our solutions are purpose-built to enable marketers to build, scale, and optimize customer experiences throughout the customer lifecycle.
We have approximately 650 employees around the globe, allowing us to maintain a local presence with a global footprint. With 25+ years of MarTech experience, our team of trusted experts is focused on helping brands across industries exceed expectations and build meaningful, lasting customer relationships.
Why Work With Us
We’re not only building our company’s future but the future of an industry. That’s why our values — team and passion, trust and security, rapid innovation, customer delight, and respect for all people — guide everything we do. Join our collaborative, global team that’s dedicated to helping brands deliver exceptional customer experiences.
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