Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
We’re excited to share that Yext has recently joined forces with Hearsay Systems, forming a unified organization that is stronger than ever. This strategic acquisition enhances our ability to deliver world-class solutions by combining industry-leading digital presence management with compliant engagement solutions across social media, text, and voice. As we begin this exciting new chapter together, we’re looking for passionate, driven individuals to help us integrate and continue to innovate in our shared mission.
This role will be part of the Hearsay team, now an integral part of Yext.
Hearsay Relate is looking for a skilled Software Engineer to join the Relate Core team and help drive the development of our conversation and message template stack. You'll work with a highly engaged and collaborative team on the systems that power our omnichannel messaging service, including SMS, WhatsApp, message templates, message scheduling, and integrations with broadband and telephony providers such as Twilio.
What You'll Do
- 2+ years proven experience as a Software Developer, with strong experience in SAAS and building enterprise systems that scale.
- Proficiency in Python, Django, FastAPI, and AWS, or similar technologies, for backend development.
- Experience with relational and non relational databases, including schema design, query tuning, and data migrations.
- A passion for clean code, thoughtful architecture, and delivering outstanding user experiences.
- High engagement and proactively seek solutions and drive innovation. Excellent problem solving skills with the ability to handle ambiguous challenges.
- Enthusiasm for your work and the team's mission. A true team player that is present and involved, ready to support others and contribute to shared goals. Embraces collaboration, sharing ideas and feedback openly.
- Bonus if you have familiarity with telephony systems, Whatsapp, Twilio APIs, and broadband integrations.
What You Have
- Design, develop, and maintain applications using Python and Django, and other web related technologies.
- Collaborate with cross functional teams to define, design, and ship new features in a continuous release cadence.
- Write clean, modular, and testable code with a focus on maintainability.
- Troubleshoot and resolve complex technical issues in backend systems, debug and optimize applications to ensure smooth functionality, exceptional reliability, and user satisfaction.
- Optimize applications for maximum speed and scalability.
- Contribute to architectural decisions, participate in code reviews.
- Work in critical codebases, both in a legacy monoservice and newer microservices, and become a domain expert.
- Attend team and company meetings and huddles.
- Maximize the value delivered by driving best practices across our technology and team processes
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Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
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What We Do
Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
Why Work With Us
We have found that the best way to achieve our mission is to provide our employees with creative autonomy, consistent communication, and an open floor environment where they can thrive.
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