Join us as a Software Engineer
- This is an opportunity for a driven Software Engineer to take on an exciting new career challenge
- Day-to-day, you'll build a wide network of stakeholders of varying levels of seniority
- It’s a chance to hone your existing technical skills and advance your career
- We're offering this role at senior analyst level
What you'll do
In your new role, you’ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions.
The role involves monitoring critical applications, troubleshooting incidents, performing root cause analysis, ensuring system stability, and supporting business-critical production environments.
You’ll also be:
- Producing complex and critical software rapidly and of high quality which adds value to the business
- Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning
- Collaborating to optimise our software engineering capability
- Designing, producing, testing and implementing our working code
- Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations
The skills you'll need
We are looking for a Production Support Engineer with 3-6 years of experience to join our team. The ideal candidate should have strong production support experience, working knowledge of Unix/Linux systems, and exposure to AWS cloud services. ITIL knowledge / certification and experience with scripting, monitoring tools, or DevOps practices will be preferred.
You’ll also need:
- 3+ years of Production Support experience in a 24x7 environment
- Good knowledge of Unix/Linux commands and troubleshooting
- Working experience with AWS services and cloud-based applications
- Experience in incident management, problem management, and RCA preparation
- Exposure to monitoring, log analysis, and application support activities
- Strong analytical and communication skills
- Ability to work with cross-functional teams and handle critical production issues
Hours
45Job Posting Closing Date:
28/09/2026Skills Required
- At least 3 years of production support experience in a 24x7 environment
- Knowledge of Unix/Linux commands and troubleshooting
- Working experience with AWS services and cloud-based applications
- Experience in incident management, problem management, and root cause analysis preparation
- Exposure to monitoring, log analysis, and application support
- Strong analytical and communication skills
- Ability to work with cross-functional teams and handle critical production issues
- ITIL knowledge or certification
- Experience with scripting, monitoring tools, or DevOps practices
NatWest Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.
-
Flexible Benefits — A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
-
Retirement Support — Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
-
Parental & Family Support — UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.
NatWest Group Insights
What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
