- Independently design, implement, test, validate, and deploy software fixes, enhancements, and customer-specific solutions for fielded systems.
- Help sales to clarify customer requirements
Customer Escalation Management
Diagnose software defects and independently implement corrective software changes when the issue falls within the engineer's area of ownership and expertise.
Develop, test, validate, and deploy software fixes for customer issues and field escalations.
Evaluate whether issues require local resolution or escalation to global software development teams.
Serve as the first software development resource for customer-facing issues before engaging centralized engineering teams.
Provide customer communication, containment actions to avoid the hard down caused by SW issues, recovery plans, and technical status updates.
Software Development & Sustaining Engineering
Design, develop, test, and maintain software enhancements and corrective actions for deployed customer systems.
Implement bug fixes, customer-specific modifications, and sustaining engineering improvements.
Develop software solutions to restore customer production, improve reliability, and reduce recurring issues.
Perform code reviews, testing, and validation prior to deployment.
Contribute software changes directly to the product code base following Cohu development processes.
Installation & Deployment Support
Support software installation, commissioning, upgrades, and release deployment at customer sites.
Assist with first machine installations and production ramp activities.
Validate software readiness before customer deployment.
Execute regression, upgrade, and field-readiness testing.
Participate in simulation-based testing and release validation activities.
Identify issues before customer deployment.
Knowledge Management
Develop troubleshooting guides, installation procedures, and support documentation.
Capture lessons learned from field issues and escalations.
Improve repeatability of deployment and support processes.
Regional Customer Support
Support customers throughout Taiwan and Asia-Pacific.
Collaborate with software engineering teams across Taiwan, Korea, Malaysia, Europe, and the United States to ensure continuous progress on customer issues and seamless transfer of technical information between regions.
Cohu, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cohu, Inc. and has not been reviewed or approved by Cohu, Inc..
-
Retirement Support — A company-sponsored 401(k) with employer matching contributions is described in filings, supporting long-term savings. Company materials also highlight retirement programs as part of a comprehensive package.
-
Equity Value & Accessibility — An employee stock purchase plan with a discounted lookback feature is outlined, expanding access to ownership. This structure can enhance total rewards value beyond base pay.
-
Leave & Time Off Breadth — Company materials outline robust paid time off programs and parental leave for all new parents. Time-off programs are presented as part of a comprehensive, globally relevant benefits suite.
Cohu, Inc. Insights
What We Do
Cohu is a leading supplier of semiconductor test and inspection & metrology handlers, micro-electromechanical system (MEMS) test modules, test contactors, thermal sub-systems and semiconductor automated test equipment used by global semiconductor and electronics manufacturers and semiconductor test subcontractors. Our product portfolio is focused on increasing yield, reducing cost of test, and accelerating time-to-market. Cohu is a publicly traded (NASDAQ: COHU) global company with headquarters in Poway, CA. We have a global footprint with ~3,000 employees. We are the leading supplier of Semiconductor Test and Inspection & Metrology Handlers and Test Contactors. We have market leadership in RF Power Amplifier/Front-End Module Testing.
