Be an Early Applicant
Mumbai, Maharashtra, IND
In-Office
Junior
Pharmaceutical
The Role
Coordinate software projects, train administrators, students, and faculty, provide end-user support, diagnose and troubleshoot account and network issues, guide customers through resolutions, escalate unresolved problems to development teams, and participate in business meetings.
Summary Generated by Built In
  1. Coordinating Software  projects
  2. Training Admin, student and faculty
  3. Providing guidance for problems and questions
  4. Participating in business meetings
  5. Impart training on the usage of the software
  6. Handling all the queries of the end users and provide support
  7. Diagnose and troubleshoot technical issues, including account setup and network configuration
  8. Ask customers targeted questions to quickly understand the root of the problem
  9. Track computer system issues through to resolution, within agreed time limits
  10. Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
  11. Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
  12. Provide prompt and accurate feedback to customers

Qualification:

  • Bachelor's degree.
  • Minimum 1-2 years of programming experience.
  • Knowledge of  MS-SQL,MYSQL, PostgreSQL
  • Knowledge of  integration  between  frontend and backend
  • Knowledge of J2EE and frameworks available for it {{such as Spring Boot, Spring MVC etc. depending on  technology stack}}
About Us

In 1981, Shri Vile Parle Kelavani Mandal (SVKM) established Narsee Monjee Institute of Management Studies (NMIMS) to meet the growing demand for management education. In 2003, NMIMS was declared a deemed to be university under Section 3 of the UGC Act 1956. The Vision of the University is to be a globally admired University by 2030. The Mission of NMIMS is to emerge as a Centre of Excellence, best in class in India and Asia and yearning to be the best in the world by 2030. 

With the legacy of 40 years, NMIMS has grown to being not only one of the top-10 B-schools in India but also emerged as a multi-disciplinary, multi-campus University at Mumbai, Navi Mumbai, Indore, Shirpur, Dhule, Bengaluru, Hyderabad and Chandigarh and seventeen constituent schools that include Management, Family Business, Engineering, Pharmacy, Architecture, Commerce, Economics, Law, Science, Liberal Arts, Design, Performing Arts, Mathematical Science, Agricultural Science, Hospitality Management, Branding & Advertising and Distance Learning. In addition, we have nine Centres of Excellence as well at the University.

The consistent academic quality, research focus, faculty from top national and global institutes and strong industry linkages at NMIMS have placed it amongst the nation's prime centres of educational excellence and research today. More than 17000 students and about 750 full-time faculty members, 10 faculty members with Fulbright Scholarship and Humboldt International Scholarship for post-doctoral researchers are part of India's most sought after academic community.

Skills Required

  • Bachelor's degree
  • Minimum 1-2 years of programming experience
  • MS-SQL
  • MySQL
  • PostgreSQL
  • Integration between frontend and backend
  • J2EE
  • Spring Boot
  • Spring MVC
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The Company
Year Founded: 2006

What We Do

Established in 2006, the Shobhaben Pratapbhai Patel School of Pharmacy & Technology Management (SPPSPTM) aims to enhance the healthcare system through specialized pharmaceutical education and research, with courses tailored to the needs of the growing Pharma Industry and hospitals.

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