Software Engineer (Virtualization Monitoring & Troubleshooting Platform)

Company Description
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
#LI-Hybrid
Job Description
Our project focuses on developing, maintaining, and supporting a solution that enables customers to efficiently monitor and troubleshoot virtualization environments. This platform offers deep visibility and actionable insights, enabling IT and operations teams to ensure optimal performance, reliability, and stability across complex virtual infrastructures.
The solution involves building backend and frontend services, as well as connectors to third-party systems, allowing seamless integration and comprehensive data collection across diverse virtualization ecosystems.
Responsibilities

• Design, implement, deliver, and validate new product features across backend, frontend, and integration layers.
• Discover, develop and maintain connectors to external systems and APIs, ensuring reliable data exchange.
• Support and enhance existing features, ensuring scalability, performance, and maintainability.
• Participate in L3 support activities, collaborating with other teams to troubleshoot and resolve issues.
• Contribute to architecture and design discussions, influencing best practices and technical decisions.
• Collaborate within an agile, iterative environment, actively participating in sprint ceremonies and roadmap planning.

Qualifications

• Strong proficiency in Java for backend development.
• Some experience with frontend technologies (ideally ReactJS and TypeScript).
• Solid understanding of API design and integration (REST, GraphQL, or gRPC).
• BSc or MSc in Computer Science or equivalent professional experience.
• Ability to design, implement, test, and maintain product features end-to-end.
• Passion for continuous improvement, lean processes, and high-quality engineering.
• Motivation to tackle complex technical challenges and learn new technologies.
• Comfortable discovering 3rd party apis.
• Exposure to or experience with Artificial Intelligence (AI) concepts, tools, or integrations.
• Excellent communication (English) and collaboration skills.
• Comfortable using Git and CI/CD build tools.
• Experience with observability tools (e.g., Datadog).

Nice to Have

• Strong skills in refactoring and automated testing.
• Experience working with virtualization technologies (Citrix, Omnissa, AVD, VMware, Hyper-V, or similar).
• Knowledge of cloud environments (AWS, Azure, GCP).
• Experience with PowerShell scripting for automation and system management.
• Practical experience with Kubernetes and Docker.

Additional Information
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

• Permanent Contract and a competitive compensation package.
• Beautiful office with a view of Lake Geneva, conveniently located next to the Prilly-Malley train station
• Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days.
• Free access to a fitness centre inside the building.
• Reimbursement of the half-fare travel card for public transport.
• ‍ Reimbursement up to 50% of the cost of French classes.
• Fresh fruit, cookies, and soft drinks as well.
• Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more!
• Bonuses for referring successful hires after three months of continuous employment.
• We offer a relocation package to people who are coming from another country.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.