This is an exciting opportunity to work on real-world applications with measurable impact, pushing the boundaries of what's possible in enterprise AI.
The focus of this internship is to design and implement cutting-edge programs that perform initial processing, analysis, and evaluation of Jira tickets, transforming how we manage and respond to critical information.
Responsibilities- Innovate & Develop: Design, develop, and maintain robust tools that seamlessly integrate Large Language Models (LLMs) for automated Jira ticket analysis and preprocessing.
- API Integration: Establish and manage connections with Jira and various LLM services through advanced API interactions.
- Intelligent Logic Design: Architect sophisticated logic for summarizing, categorizing, and evaluating incoming Jira tickets, turning raw data into actionable insights.
- Prompt Engineering & Optimization: Experiment rigorously with prompt engineering techniques and LLM model configurations to continuously improve output quality and relevance.
- Collaborative Innovation: Work closely with experienced team members, actively participating in refining requirements, iterating on solutions, and contributing to a culture of continuous improvement.
You have:
- Degree: Bachelor's or Master's in Computer Science, Software Engineering, AI/ML, Data Science, or a similar field.
- Programming Prowess: Strong programming skills, particularly in Python, with a knack for writing clean, efficient, and scalable code.
- API Knowledge: Contact with APIs and adeptly handling data from diverse external services.
- AI Enthusiasm: Familiarity with Large Language Models (LLMs) and broader Artificial Intelligence systems.
- Problem-Solving Mindset: A creative, analytical, and proactive approach to problem-solving, coupled with a willingness to explore and implement novel solutions.
- English: Both written and spoken.
It would be nice if you also had:
- Domain Awareness (Plus): An understanding of Jira or similar ticketing systems.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
- Flexible and hybrid working schemes
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development - for your role and beyond
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What We Do
At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.
