Solution Engineer

BioIntelliSense is ushering in a new era of continuous health monitoring and clinical intelligence for Remote Patient Monitoring (RPM) and Screening (COVID-19/Infection). Our medical-grade Data-as-a-Service (DaaS) platform seamlessly captures multi-parameter vital signs, physiological biometrics and symptomatic events through an effortless patient experience. The FDA-cleared BioSticker™ and BioButton™ devices make remote monitoring and early detection simple. Through the platform’s advanced analytics, clinicians, patients, and employers will now have access to high-resolution patient trending and reporting to enable medical grade care at home, and medical grade screening in the office, school, or residence. For more information on how BioIntelliSense is redefining remote patient monitoring through medical-grade and cost-effective data services, please visit our website at BioIntelliSense.com.

The Solution Engineering team at BioIntelliSense plays a pivotal role in maintaining and enhancing the performance and reliability of our medical devices and systems. This team focuses on existing products throughout their lifecycle, addressing issues related to product performance, maintenance, and continuous improvement. As a Solution Engineeryou will contribute by collaborating with cross-functional teams to investigate and resolve software-related issues, applying your expertise in software engineering principles to analyze complex problems and develop effective solutions. Your role will involve identifying and implementing software changes, modifications, and enhancements to improve product performance and reliability. Additionally, you will provide technical support to internal teams and customers, participate in testing and validation efforts, and actively monitor software performance and data analytics. Your contributions will directly impact the stability, functionality, and security of our medical devices, ensuring that they continue to meet the highest standards and deliver optimal patient care. 

What You Will Be Doing

• Collaborate with cross-functional teams to diagnose and resolve complex software issues encountered by end-users. 
• Investigate and analyze customer-reported problems to determine root causes and propose effective solutions. 
• Develop and implement software patches, bug fixes, and maintenance updates to address identified issues and improve product stability. 
• Conduct thorough testing and debugging of software systems to ensure quality and reliability. 
• In addition to these responsibilities, Solution Engineers are also expected to rotate through the on-call duties. When on-call, you’ll be responsible for monitoring the system status, handling tickets escalated from non-engineering teams, and responding to incidents. 

What You Bring

• Bachelor’s degree in Computer Science, Engineering or Scientific discipline 
• Strong technical skills and passion for building products. 
• Strong written and oral communication skills.
• Self-directed and independent with the ability to perform with minimal direct supervision.
• Experience with Python or similar languages. 
• Experience with GIT 
• 
  
• PREFERRED
• Master’s degree in Computer Science, Engineering or Scientific discipline 
• Experience with: 
• Full-stack web development 
• Mobile app development 
• Bluetooth (BLE) devices 
• AWS 
• Google Cloud Platform 
• Practice test-driven development, pair programming, and continuous integration
• Healthcare start-up experience a plus 

You're excited about this opportunity because you will:

Join a fast-growing company and grow right along with us

Work on challenging and interesting tech problems which reshape the future of healthcare

Get the chance to work on cutting-edge technologies

Make a large impact across the company through business deliverables and continuous innovation

Opportunity to build solutions and organizations

Why You'll Love Working at BioIntelliSense

We are leaders - Leadership is not limited to our management team. It's something everyone at BioIntelliSense embraces and embodies.

We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead BioIntelliSense and healthcare industry is what we do.

We are learning - We're not afraid to dig in and uncover the truth, even when it's inconvenient. Everyone here is continually learning on the job.

We have great benefits - Medical/Dental/Vision/Life, disability (STD & LTD), 401(k) auto contribution program, 11 paid holidays per year, generous paid time off and a weekly lunch perk.

BioIntelliSense is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran, disability status or any other status protected under federal, state or local law.